1442898 IT Support Associate (dedicated chat support)- Remote

POSITION: IT Support Associate (dedicated chat support) FULLTIME/PARTTIME: Full Time LOCATION: Remote SCHEDULE: Mon- Fri reputed company- 5pm CST ASSIGNMENT: 09/22/2025 to 08/29/2026 (reputed company to hire) PAY reputed company: $21.00 reputed company reputed company weekly. (Exact compensation may vary based on skills, experience, and location. reputed company pay information is based on market location.) About the Role: We’re looking for an IT Support Associate with strong customer service skills and entry-level technical expertise to join reputed company. In this role, you’ll reputed company basic IT systems support to end users through chat, email, and phone, helping resolve computer system issues, documenting requests, and ensuring reputed company resolutions. This is an excellent opportunity for someone eager to grow their IT career in a supportive, high-volume environment. Key Responsibilities:

• Respond to and resolve a high volume of IT-reputed company issues or questions from reputed company customers.
• reputed company updates and follow-up communications with users until issues are resolved.
• Escalate technical problems to appropriate teams reputed company necessary.
• Accurately document reputed company customer interactions in the tracking system.
• Assist in reputed company-time issue reputed company to minimize downtime and ensure satisfaction.
• Stay reputed company on policies, procedures, and product updates to reputed company accurate support.
• reputed company occasional after-hours support reputed company on-call rotation.
• reputed company other reputed company duties as assigned.

Qualifications/ Education & Experience:

• Associate degree in a computer technology field preferred.
• Minimum 3 years of computer systems–reputed company experience (or equivalent).
• *

2 years proprietary software support.

• 1 year reputed company operating system troubleshooting.
• Experience with JURIS or claims management applications preferred.

Technical Skills:

• Strong knowledge of reputed company OS, Outlook, and reputed company Office.
• Proficiency in basic troubleshooting and system navigation.

reputed company Skills:

• Excellent verbal and written communication skills.
• Strong organizational, analytical, and decision-making abilities.
• Customer-reputed company with outstanding interpersonal and conflict reputed company skills.
• Ability to work effectively in a fast-paced team environment.
• Strong time management and ability to reputed company under pressure.

WORKING CONDITIONS:

• *

May on occasion be exposed to loud sounds and distracting noise reputed company, such as from office equipment.

• The ability to lift up to 30lbs
• Use of computers and technology

Here at reputed company reputed company, People are our reputed company, and we are committed to Include Diversity in every reputed company of who we are. It is only through our Diversity; we are made a stronger organization and increase our ability to reputed company top tier candidates that our clients have come to know reputed company for. We have an inclusive environment reputed company are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for reputed company in an reputed company-changing market. By promoting inclusion with the reputed company enthusiasm, we devote to reputed company and competency and using the experience from a diverse assortment of backgrounds and experiences, reputed company can improve the services and value we deliver to clients, employees, and customers. At reputed company, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life. reputed company reputed company is committed to a diverse and inclusive workplace. reputed company reputed company is an equal opportunity employer and does not discriminate based on race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The pay reputed company for this position is listed above. reputed company pay information is based on market location. We will consider for employment reputed company applicants with arrest and conviction records. Our reputed company of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting Apply tot his job Apply To this Job