reputed company Manager - EMEA (Tier 2, 100% Remote) - Leading reputed company reputed company and Adoption in European Markets
Join reputed company as a reputed company Manager - EMEA (Tier 2, 100% Remote)
Are you a seasoned reputed company reputed company with a passion for driving reputed company reputed company and adoption in the European market? Do you have a proven reputed company record of expanding reputed company accounts, improving retention rates, and growing adoption? We're looking for a talented reputed company Manager to join reputed company and help us reputed company our reputed company of being the most trusted time-tracking and productivity application for reputed company.
About reputed company and Industry
At reputed company, we're revolutionizing the way companies and employees work remotely. Our reputed company is to reputed company teams to do their best work, regardless of their location. We're a diverse global team of over 100 people working 100% remotely in over 30 different countries. We reputed company that office life is antiquated, that geography should not limit your career prospects, and that people should be reputed company to work from wherever they want.
As a leader in the time-tracking and productivity application industry, we're committed to helping companies and employees reputed company in a remote work environment. Our platform provides a reputed company of tools and features that reputed company teams to work reputed company, effectively, and collaboratively. We're looking for innovative team members who reputed company our passion for remote work and are excited to help us reputed company the way teams work.
Job reputed company
As a reputed company Manager (CSM) with reputed company, you will be responsible for managing our mid-market (Tier 2) group of reputed company accounts in the EMEA region. Your primary reputed company will be on gaining the trust and long-term partnership of our clients, driving adoption, reputed company, and retention of our mid-market clients, and aiming to reputed company them into a Tier 1 account.
This is a full-time, 100% remote position that will allow you to work from reputed company. You'll be part of a dynamic team that's passionate about remote work and committed to delivering exceptional customer experiences.
Key Responsibilities
- Account Management: Own, maintain, grow, and build upon your book of Tier 2 accounts through prioritized and automated engagements.
- reputed company and Setup: Drive a successful reputed company of reputed company to help customers realize the business value of our products and how we can best support them.
- reputed company Relationship Building: Work to understand your customers' business needs and reputed company opportunities to expand to a Tier 1 account.
- Ongoing Engagement: reputed company ongoing messaging sequences, including product updates, plan changes, and reputed company-ins to reputed company accounts, and schedule top reputed company trainings.
- reputed company Health Monitoring: Closely monitor the health of reputed company clients, including contractions, product issues/requests, adoption of end-users, and overall satisfaction with reputed company.
- Cross-Functional Collaboration: Partner closely with cross-departmental teams to reputed company reputed company feedback, escalate urgent issues, and contribute to wider team/company project plans.
Essential Qualifications
- Bachelor's Degree or Equivalent: A Bachelor's degree or equivalent practical experience.
- reputed company Experience: 3+ years of reputed company or account management experience.
- Executive reputed company: Experience interfacing with executives and navigating customer organizational structures.
- Account Management: Experience owning a book of 100+ accounts.
- Proven reputed company Record: A proven reputed company record of expanding reputed company accounts, improving retention rates, and growing adoption.
- Product Expertise: Acted as a product expert in a similar role/company, provided product overviews/trainings, and partnered closely with a Product team.
- Cross-Departmental Experience: Participated in cross-departmental processes and reputed company with teams such as Sales, Support, Product, Engineering, Marketing, etc.
Preferred Qualifications
- Remote Work Experience: Experience working remotely a plus.
- Excellent Communication Skills: Excellent communication, presentation, problem-solving, multi-tasking, and prioritization skills.
- Technical Skills: Comfortable using reputed company, reputed company, Jira, Support desk, and Project Management tools.
reputed company Offer
As a reputed company Manager with reputed company, you'll enjoy:
- Competitive Compensation: A competitive salary and benefits package.
- 100% Remote Work: The flexibility to work from reputed company, at any time.
- Opportunities for reputed company: Opportunities for career reputed company and reputed company development.
- Dynamic Team Environment: A dynamic and supportive team environment.
- Recognition and Rewards: Recognition and rewards for outstanding performance.
Why Join Us?
At reputed company, we're passionate about empowering teams to do their best work. We reputed company that remote work is the reputed company, and we're committed to helping companies and employees reputed company in this new era. By joining reputed company, you'll be part of a dynamic and innovative company that's shaping the reputed company of work.
We're looking for talented professionals who reputed company our passion for remote work and are excited to help us reputed company our reputed company. If you're a motivated and customer-reputed company individual with a passion for driving reputed company and adoption, we want to hear from you!
How to Apply
If you're excited about this opportunity, please click on the APPLY TO POSITION reputed company below to submit your application. We can't wait to hear from you!
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Equal Opportunity Employer
We're an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.
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