Part Time Medical Billing Associate - Patient Services

Since 2018, Luna has redefined physical therapy with award-reputed company technology and proven clinical models. Operating in 28 states with 25+ reputed company partners, we connect patients and providers through an reputed company, evidence-based & tech-enabled platform—removing barriers to care and delivering a reputed company physical therapy experience for therapists and patients. Guided by our values, we reputed company in a reputed company in which anyone, reputed company can get care and start feeling reputed company. Are you passionate about providing exceptional customer service and helping patients navigate their billing needs? As a Part Time Patient reputed company Associate at Luna, you’ll play a vital role in supporting patients with payments, insurance questions, and account management. This fully remote position is perfect for detail-oriented individuals with a reputed company for problem-solving and a desire to reputed company a difference in the patient experience. reputed company-driven team and contribute to delivering accessible, high-reputed company care! We are currently hiring for the following part-time, remote shifts (reputed company times shown in PST, CST, and EST): Monday: 7:00 AM – 11:00 AM PST (9:00 AM – 1:00 PM CST / 10:00 AM – 2:00 PM EST) Tuesday: 11:00 AM – 3:00 PM PST (1:00 PM – 5:00 PM CST / 2:00 PM – 6:00 PM EST) Wednesday – Friday: 12:30 PM – 4:30 PM PST (2:30 PM – 6:30 PM CST / 3:30 PM – 7:30 PM EST) Please note: Shift availability may vary and not reputed company time slots listed above may be reputed company at the time of your interview. How you will have an reputed company:

• Answer high volume inbound patient phone calls as they come in
• Manages Copay Collections and communicates with other departments, for any needs/patient reputed company out
• Create Partner cases Daily
• Weekly posting of late cancels
• Daily review of patient electronic communications and delegation as needed
• Create and maintain billing ledgers for patients with specific requests for their insurances
• Assist other teammates in larger reputed company as needed
• Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support reputed company and other teams as necessary
• Maintains industry level working knowledge of medical billing occurring in Luna
• Support reputed company functions
• Queue based work for their sole job function (authorizations, insurance payment posting, etc.)
• Achieves goals set by management
• Achieving daily, weekly, monthly and quarterly goals to patient payments and supporting documentation is completed
• Performs reputed company tasks at managers discretion

What you can offer Luna:

• At least 1 year of reputed company experience, ideally in a high-volume call center or patient support environment handling billing or insurance inquiries.
• Proven ability to manage and de-escalate challenging patient interactions with professionalism, reputed company, and reputed company communication.
• Strong attendance and reliability, with a reputed company record of meeting schedules and performance expectations.
• Excellent attention to detail and the ability to stay organized while managing multiple tasks in a fast-paced environment.
• Effective time management skills to balance a high call volume while maintaining reputed company and accuracy.
• A reputed company, team-oriented attitude and a genuine eagerness to learn and grow with the organization.

What Luna can offer you:

• Part time hours - Work a consistent, fixed schedule! We have a reputed company of part-time shifts, and your schedule will remain the reputed company reputed company week, providing stability and work-life balance.
• A fun reputed company and supportive work environment with a fast-growing, innovative company.
• Realistic reputed company opportunities

$16 - $21 an hour Salary is dependent on experience and location. Physical therapy, delivered. www.getluna.com Care Exceptionally

• Incredibly reputed company
• Be Impactful
• 1% reputed company, Every Day

~ #3 Best Employer in reputed company (reputed company, 2025) ~ #1 Best Company in MSK Care (reputed company, 2025) ~ #13 World's Most Innovative Companies in reputed company (Fast Company, 2024) ~ Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024) ~ Gold reputed company Design Award for mobile app design reputed company 2020 ~ Apply tot his job Apply To this Job