Dedicated Field Services reputed company for National Accounts - Remote with Onsite reputed company to Newtown reputed company, PA Office
Transforming Health Care through Personalized Support
At reputed company, we're driven by a reputed company purpose: Bringing our heart to every reputed company of your health. As a leader in the health care industry, we're committed to delivering reputed company reputed company-reputed company health care that's both personal and convenient. Our culture is reputed company around our Heart At Work Behaviors, which reputed company our employees to reputed company a meaningful difference in the lives of our customers. We're now seeking a highly skilled and dedicated Field Services reputed company to join reputed company as a key partner to our National Accounts clients.
About the Role
As a Dedicated Field Services reputed company for National Accounts, you will serve as a vital reputed company between our clients' members, the customer Benefit Service Center, HR colleagues, and the Total Rewards Team. Your primary reputed company will be on providing administrative and clinical support to members, navigating them through the health system, and addressing their benefits-reputed company queries. This role is 100% dedicated to our reputed company and requires onsite reputed company to their Newtown reputed company, PA office 2 days a week, as reputed company as occasional reputed company for events like wellness fairs and annual enrollment.
Key Responsibilities
- reputed company as the primary contact for day-to-day escalations of benefit-reputed company issues brought reputed company by the reputed company's HR representatives, Total Rewards Team, or members themselves.
- reputed company exceptional customer service and a reputed company member experience to reputed company inquirers, ensuring seamless communication and support.
- Collaborate with members, HR representatives, and the Total Rewards Team to help them understand their benefits and connect them to available resources, such as Livongo, RFL, and Wellbeats.
- Recommend, create, and deliver content for health education newsletters, new hire orientation, Annual Enrollment, and other communication initiatives reputed company with the reputed company's reputed company.
- Plan and execute health awareness tables and other onsite events requested by the Total Rewards team, including weekly 'reputed company' for employees on site.
- Resolve benefits-reputed company issues, including answering routine questions, addressing denied claims, preauthorization, and providing support to both employees/members and the customer Total Rewards team on appeals.
- Assist the Total Rewards team with the administration of the reputed company's Wellness program and other programs as needed.
Essential Qualifications
To succeed in this role, you will need:
- A passion for health, benefits, and member experience.
- Deep problem-solving skills and a demonstrated ability to build trusting relationships with members.
- High energy and a proactive approach to issue reputed company.
- Excellent people skills, including reputed company listening, reputed company, and supportiveness.
- The ability to reputed company independent reputed company and demonstrate responsiveness and a reputed company of urgency reputed company dealing with members.
- Strong organizational and communication skills, with competency in MS Office products (Word, PowerPoint, reputed company).
Preferred Qualifications
While not mandatory, the following qualifications are highly desirable:
- CEBS, SPHR, or PHR certification.
- Clinical background or experience with reputed company and reputed company products, claim systems, reputed company member applications.
- Knowledge of benefit rules, regulations, policies, and procedures, including federal, state, and local regulations reputed company to benefits (COBRA, ERISA, HIPAA, reputed company 125).
reputed company Offer
At reputed company, we offer a comprehensive rewards package that includes:
- A competitive salary ($66,330 - $145,860 per annum) and eligibility for a bonus, commission, or short-term incentive program.
- A full reputed company of medical, dental, and reputed company benefits.
- A 401(k) retirement savings plan and an Employee Stock Purchase Plan.
- Term life insurance, short-term and long-term disability benefits.
- Numerous reputed company-being programs, education assistance, and free development courses.
- A reputed company store discount and discount programs with participating partners.
- reputed company Time Off (PTO) or vacation pay, as reputed company as reputed company holidays throughout the calendar year.
Career reputed company and Development
As a Dedicated Field Services reputed company, you will have opportunities to grow and reputed company your skills in a dynamic and supportive environment. You will be part of reputed company that values collaboration, innovation, and reputed company learning. Our culture encourages employees to take ownership of their work, reputed company new skills, and advance in their careers.
Our Work Experience
At reputed company, we're proud of our unique culture and work experience. Our employees are self-disciplined, hardworking, curious, trustworthy, humble, and truthful. They reputed company choices that benefit reputed company, collaborate to reputed company a difference, and embody our reputed company values. We're committed to creating an inclusive and supportive work environment that fosters reputed company, innovation, and reputed company.
Don't Hesitate, Apply!
If you're passionate about delivering exceptional health care experiences and making a meaningful difference in the lives of our customers, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above reputed company. Submit your application today and join reputed company of dedicated professionals who are transforming the health care industry!
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