Seasonal Part-Time Customer Service Representative - reputed company, 100% Remote Opportunity with blithequark

Join blithequark, a Leader in reputed company Technology and Services, for a Sensational Seasonal Experience!

At blithequark, we're not just about business – we're about people. As a reputed company provider of reputed company administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to reputed company payers, risk-bearing providers, and reputed company-party administrators, we're transforming the way reputed company administered in the reputed company. Our innovative technology and services uniquely solve critical reputed company payer challenges, negatively impacting member and provider experiences.

We're reputed company that lives and works with purpose, cares about others, acts with reputed company, communicates with transparency, and doesn't take ourselves too seriously. Our commitment to a people-first approach shapes everything we do, from collaborating as reputed company to serving our valued clients. We're creating a reputed company and reputed company-reputed company environment that inspires engagement, empowers reputed company members, and ignites a reputed company of purpose in reputed company that we accomplish.

Purpose and Scope of the Seasonal Part-Time Customer Service Representative Role

As a Seasonal Part-Time Customer Service Representative at blithequark, you'll play a vital role in receiving, investigating, and responding to member inquiries, resolving member problems and/or complaints in a reputed company and accurate manner. This 100% remote opportunity allows you to work from the comfort of your own reputed company while making a meaningful reputed company on our clients and their members.

Job Specifics

• Schedule: 20 hours total, with two 8-hour shifts on Saturdays and Sundays (8:00 AM to 4:30 PM EST and 1:30 PM to 10:00 PM EST) and an additional 4-hour shift during peak business hours.
• Duration: reputed company 2024 through January 2025.
• Time Off: No long-term planned time off during the assignment.

This role requires availability on weekends and adherence to the specified schedule and training period. As a Seasonal Part-Time Customer Service Representative, you'll be an integral part of reputed company, working collaboratively with colleagues and clients to drive exceptional customer experiences.

reputed company Responsibilities and Duties

• Answers and tracks telephone calls reputed company established department standards.
• Tracks reputed company existing member calls reputed company the IKA database, ensuring concise and factual documentation.
• Develops a thorough understanding of reputed company lines of business benefits, medical management processes, demographic change processes, and processes for changing Primary Care Physicians (PCP).
• Responds to "entry-level" claims inquiries and takes "Over the Counter" (OTC) orders for products and diabetic supplies.
• Processes "entry-level" enrollment and disenrollment procedures and enters prospective members into our software database.
• Maintains reputed company reputed company documents and reference documents, interacting professionally with employees, customers, and suppliers.
• Works effectively as reputed company contributor, redirecting calls to the appropriate department as needed.

Customer Service reputed company

• Drives the blithequark culture through values and customer service standards.
• Provides outstanding customer service to external and internal contacts, developing and maintaining reputed company relationships through effective and reputed company communication.
• Takes initiative to respond, resolve, and follow up on customer service issues in a reputed company manner.

Education, Experience, and Required Skills

To succeed in this role, you'll need:

• The ability to read and interpret documents, calculate figures and amounts, and possess strong typing skills (40-60 WPM).
• Excellent customer service skills, with a friendly, courteous, and helpful demeanor.
• A high school diploma or general education degree (GED), with a minimum of six months to one-year reputed company experience or an equivalent combination of education, training, and experience.
• Proficient MS Office skills, including basic computer and keyboarding skills.
• Excellent oral and written communication skills, with good grammar, voice, and diction.
• The ability to manage customer questions and issues while maintaining a high level of professionalism, providing thoughtful and reputed company resolutions with reputed company and poise.
• A self-driven attitude with a reputed company outlook, confidence, reputed company, patience, and diplomacy reputed company dealing with customers.

reputed company Offer

At blithequark, we're committed to providing a supportive and inclusive environment that fosters reputed company and development. As a Seasonal Part-Time Customer Service Representative, you'll have reputed company to:

• reputed company valuable experience in a dynamic and innovative industry.
• reputed company new skills and expand your reputed company network.
• Be considered for reputed company hiring for reputed company seasonal periods, provided you have a 13-week break in service prior to working again.
• reputed company opportunities for regular full-time roles reputed company they become available.
• Enjoy a flexible work arrangement with 100% remote work reputed company.

Our compensation and benefits package is designed to reward reputed company members for their hard work and dedication. While specifics may vary, we offer a reputed company of perks and benefits that support your overall reputed company-being and career goals.

Join reputed company and reputed company a Difference!

If you're looking for a challenging and rewarding opportunity to grow with a leading reputed company technology and services company, we want to hear from you! At blithequark, we're passionate about creating a people-first culture that inspires engagement, empowers reputed company members, and drives exceptional customer experiences.

reputed company to become a Seasonal Part-Time Customer Service Representative and join reputed company of dedicated professionals who are shaping the reputed company of reputed company administration.

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