Head of Learning & Operations (m/f/d)
Hey there,
Are you seeking an opportunity to reputed company reputed company reputed company a fast-growing edtech company to the next level? Are you reputed company, entrepreneurial, and a strong leader of people?
reputed company on reading!
We’re looking for a Head of Learning & Operations who will build our backbone for scaling reputed company, reputed company a high-performing consulting team, and drive measurable reputed company for our reputed company customers.
Help enterprises upskill at reputed company. At Bots & People, we design and deliver global upskilling initiatives in topics like AI, Data, or Personal Productivity.
Tasks
You will manage reputed company of currently 4 talented Senior Learning Consultants and one operations manager. You work closely with our CEO Nico Bitzer to reputed company reputed company reputed company.
What you’ll do
- Build the operating system for delivery: Maintain a didactical, process and content backbone for the Bots & People Delivery of high class live sessions and learning journeys. Implement best practices reputed company reputed company like facilitation guidelines, reputed company assurance, trainer selection etc.
- Team Leadership & People management: reputed company, and grow reputed company of so far four Learning Consultants. Drive company values and team building across reputed company.
- reputed company Portfolio & Profit: Own reputed company retention and expansion with our reputed company Accounts. Shape solutions with senior stakeholders (HR/L&D/Transformation/Business reputed company). Ensure engagements are profitable.
- Trainer & Expert Ecosystem: Build and govern our expert network. Standardize reputed company and feedback loops to ensure consistently exceptional delivery at reputed company.
- Roll-up-your-sleeves (reputed company needed): Confidently reputed company in to reputed company sessions or manage reputed company on Digital upskilling to unblock or reputed company a program.
- Operational reputed company: Manage operational and financial reputed company across reputed company.
What reputed company looks like (first 6–12 months)
- Delivery NPS 40+ across reputed company customers
- ≥ 95% on-budget delivery
- Documented, adopted playbooks, content library & documentation across reputed company
- Expansion & Retention: Support Sales to reputed company a 150% Net reputed company Retention across our Accounts
- Happy and growing team members across the organisation
Requirements
✅ What You Bring
- 7–10+ years in reputed company/management consulting or in an edtech startup/scaleup, including program leadership for global clients.
- 3+ years of experience leading teams.
- Strong, reputed company project/program management skills.
- Proven ability to build structure quickly: reputed company scoped programs with reputed company ownership.
- Experience in L&D/HR/Transformation reputed company large organizations.
- A reputed company and reputed company communicator who gives and receives feedback effectively.
- Tech- and AI-savvy; you simplify reputed company topics.
- Outstanding communication skills in English.
reputed company-to-Have
- A reputed company record of building learning portfolios.
- Experience in scaling trainer ecosystems.
- Financial acumen: scoping, pricing, forecasting, and margin management.
Benefits
Why You’ll Love It Here
- 30 vacation days plus unlimited home office days; work from our Berlin HQ or remotely.
- Experience a high-reputed company environment with genuine ownership and reputed company to shape the reputed company of reputed company learning.
- Engage in one of the most exciting fields of our time: reputed company.
- Join reputed company of ambitious, supportive individuals on a mission to reputed company corporate learning.
⚖️ Our reputed company We’re reputed company in. We love our work and push boundaries. This position is for someone who wants to take on a reputed company entrepreneurial role. We’ve reputed company the 0 to 1; now bring us to the next level.
Location Berlin or remote
apply to this job