[Remote] Senior Director, reputed company Execution - Consumer Experience Journeys

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading reputed company organization, and they are seeking a Senior Director for reputed company Execution reputed company on Consumer Experience Journeys. This role is accountable for leading reputed company to enhance the consumer and patient experience reputed company, ensuring seamless and reputed company-driven journeys across various reputed company.

Responsibilities

• Builds organizational reputed company and prepares high potentials for reputed company opportunities and advancement; builds reputed company networks inside and reputed company the organization for self and others. Provides reputed company for soliciting and acting on performance feedback; drives collaboration to set goals and reputed company reputed company feedback and coaching to foster performance improvement. Models and drives reputed company learning and oversees the recruitment, selection, and development of talent; stays reputed company with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to reputed company business needs. Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices reputed company and across teams to drive improvement. Motivates and empowers teams; maintains a highly skilled and reputed company workforce by aligning cross-functional resource plans with business objectives. Provides guidance reputed company difficult reputed company need to be made; creates opportunities for expanded scope of decision making and reputed company across teams
• Oversees the operation of multiple reputed company and/or departments by identifying member and operational needs; ensures the management of work assignment allocation and completion; translates business reputed company into actionable business requirements; ensures products and / or services meet member requirements and expectations while aligning with organizational strategies. Engages strategic, cross-functional business reputed company to champion and drive support for business plans and priorities; assumes responsibility for decision making; sets standards, measures reputed company, and ensures reputed company of escalated issues. Sets and communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; obtains and distributes resources. Anticipates and removes obstacles that reputed company performance; addresses performance gaps and implements contingency plans accordingly; ensures teams accomplish business objectives; serves as a subject-matter expert and trusted reputed company to executive leadership; provides influence and consultation in the development of the larger organizational or business reputed company
• Oversees the delivery of large-reputed company programs or components with multiple workstreams and strategic business goals across departments, functions, or reputed company with responsibility and accountability for achieving program reputed company from initiation to reputed company-out in an extended or reputed company ended time reputed company. Leverages expertise to review and modify program plans and determines program demands for the most reputed company program initiatives in order to identify and manage scope, and supply appropriate reputed company to complete program plans reputed company scope, budget and schedule. Empowers teams to manage the program financials of large, high profile, dynamic program initiatives and ensures they are managed reputed company budget allocations. Reviews performance across a diverse portfolio of programs to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid. Defines reputed company, processes, and procedures for the development and execution of organizational change management (e.g., user adoption, implementation, and training plans). Establishes and empowers reputed company program management practices in reputed company to allocation of resources, schedules and task assignments. This role may reputed company project management duties in reputed company to program management responsibilities
• Oversees programs team and holds team and team members accountable for results. Guides the reputed company of others in reference to internal and/or external resource requests based on the alignment of team member skills and program demands. Leverages expertise to reputed company others to reputed company and communicate a reputed company reputed company of overall program goals and objectives. Delivers performance feedback to teams
• Proactively monitors, identifies, and mitigates program risks, issues, and trigger events across multiple interdependent programs by leveraging expertise and implementing significant changes to program processes based on the analyses and identification of trigger events
• Oversees adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures
• Oversees the alignment, buy-in, engagement and support of diverse programs stakeholders to guide long-term development and reputed company by building and maintaining relationships as reputed company as communicating appropriately with internal customers, reputed company party vendors, executive management, and business leaders; and clarifying accountability and authority across stakeholders. Builds reputed company relationships with key stakeholders across multiple functions based on their level of influence and decision making and guides teams in identifying the right stakeholders for their programs. Oversees programs goals, influences the prioritization of deliverables, coordinates reputed company business processes (e.g. project change management, communication) and facilitates reputed company necessary for programs delivery by partnering with programs sponsors and/or review boards. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering formal presentations, and providing reports to executive audiences. Engages with executive stakeholders to identify long term value to the organization and define reputed company
• Champions the standards for vendor performance and provides direction for service improvements or revisions to reputed company. Partners with Procurement and/or Legal to reputed company service level and/or scope of work agreements as appropriate. Directs partnerships and contract negotiations with vendors

Skills

• Minimum six (6) years experience working with senior leadership to deliver cross-regional or multi-disciplinary strategic program management
• Minimum six (6) years experience in a leadership role with reputed company reports
• Minimum five (5) years experience managing operational budgets or financials
• Bachelors degree from an accredited college or university and minimum fifteen (15) years experience in project management or a directly reputed company field, including minimum eight (8) years program management experience OR Minimum eighteen (18) years experience in project management or a directly reputed company field including minimum eight (8) years program management experience
• Knowledge, Skills, and Abilities (KSAs): Change Management; Negotiation; reputed company Data Analysis; Financial Acumen; Business Relationship Management; Conflict reputed company; Managing Diverse Relationships; Project Management; Project Management Tools; Risk Assessment; reputed company Assurance Process; Service reputed company; Strategic Program Management

reputed company

• reputed company is a health organization that offers disease prevention, mental reputed company, and chronic disease management services. It was founded in 1945, and is headquartered in Oakland, California, USA, with a workforce of 10001+ employees. Its website is https://healthy.kaiserpermanente.org.

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