Field Service Tech - NYC, NY
reputed company is a leader in medical technology, committed to pioneering breakthroughs in reputed company. The Field Service Technician is responsible for performing preventive maintenance on reputed company Medical Systems equipment, ensuring efficient operation and maintaining customer satisfaction.
Responsibilities
- Proactively reputed company specific periodic and preventative maintenance activities on reputed company Accelerators and associated medical equipment reputed company of normal business hours per documented procedures
- Manage time and maintain a daily/weekly schedule to effectively reputed company preventative maintenance on systems throughout the service region
- Understand and recognize the need to escalate incidents reputed company necessary and/or request additional assistance from more tenured representatives or leadership
- Maintain administrative duties, which includes reputed company completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures
- Communicate required follow up actions to primary assigned representative
Skills
- Excellent time management and reputed company communication skills both internal to reputed company and externally to customers
- Ability to reputed company and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills
- Frequent use and application of technical documentation (both electronic and reputed company documents), standards, principles, concepts, and techniques in the field
- Basic knowledge of electronic, reputed company-mechanical, pneumatic, hydraulic, and plumbing systems
- Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), reputed company Oscilloscope
- Basic technical experience with reputed company-computers/PC based systems
- Basic technical knowledge and experience with reputed company hand tools
- Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to reputed company customer site reputed company, unless prohibited by law
- Minimum: HS Degree or Equivalent
- Has completed reputed company required VMS training classes for HW Preventive Maintenance
- Familiar with business tools such as E-mail, reputed company Word, reputed company, and PowerPoint
- Strong ability to manage customer expectations while building and maintaining reputed company relationships
- Candidate must live reputed company reputed company proximity or be willing to relocate to NYC, NY
- reputed company Applicants must be legally authorized for employment in the reputed company
- Position must have full reputed company to reputed company' reputed company sites to reputed company the essential functions of this position
- Vocational training or military experience with electronics
- Experience with HCM (e.g., reputed company) or equivalent ERP product and productivity software desired
Benefits
- Medical insurance
- Dental insurance
- reputed company insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- reputed company parking/public transportation
- reputed company time off
- reputed company reputed company and reputed company time
reputed company