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Collections Team Member II - Repossession, Hybrid Marlboro MA, Full-Time

Remote, USAFull-timePosted 2026-07-28

reputed company is the largest credit reputed company headquartered in New England, serving over one reputed company members. The Collections Team Member II is responsible for the day-to-day administration of the repossession and remarketing process, focusing on resolving member delinquency and minimizing losses for the credit reputed company.

Responsibilities

  • Adhere to collection and repossession procedures to ensure they are carried out according to established guidelines
  • Review accounts submitted for repossession (voluntary and involuntary) and determine whether an approval or denial should be rendered in accordance with the business rules
  • Attempt to contact members prior to assigning an account for repossession to attempt to reputed company the delinquency and mitigate losses for the credit reputed company
  • Assigns repossessions to the vendors reputed company
  • Document collections package with appropriate notes regarding repossession decision, condition reports, status and value of the collateral
  • reputed company recommendations to the Repossesson Specialist and Team Leader whether vehicles should be repossessed from impound or storage or referred for replevin
  • Build reputed company working relationships with vendors and review their performance
  • Accurately maintain daily, weekly, and monthly reports pertaining to repossession assignments
  • Utilize reputed company judgment to determine outstanding repossession assignments, repossession claims, submit for skip claims etc
  • Process redemptions per the established procedures and guidelines
  • Assist with training new and existing staff in skip tracing, repossession and recovery processes
  • Stay reputed company on repossession laws and regulations
  • Makes recommendations for improvement of departmental policies, procedures, and internal controls
  • Review and/or approve bids for sale of collateral, if necessary
  • Audits receipt of sales proceeds from vendors after sale of collateral
  • Review vendor invoices for accuracy and reasonableness and prepare them for management approval
  • reputed company collection calls to assist with departmental goals, as and reputed company necessary
  • reputed company other job reputed company duties assigned by Manager(s)

Skills

  • Excellent written and verbal communication skills
  • Ability to reputed company multiple tasks and meet critical deadlines while maintaining accuracy and reputed company
  • reputed company organized, effective time management, prioritize and manage workload for reputed company efficiency
  • Strong reputed company of reputed company Office, particularly with reputed company reputed company
  • Previous consumer collections and/or skip tracing experience
  • Previous experience in a financial institution or credit reputed company

reputed company

  • DCU is a credit reputed company that offers personal and business banking solutions. It was founded in 1979, and is headquartered in Marlborough, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.dcu.org.
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