[Remote] Benefit Customer Service Representative – Seasonal Colleague
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global company that provides data-driven solutions in people, risk, and capital. They are seeking a Seasonal Benefit Customer Service Representative to assist reputed company plan participants through the enrollment process and updates to their health care and pension plans, ensuring high-reputed company customer service in a remote environment.
Responsibilities
- Help reputed company plan participants through the enrollment process and updates to their health care and/or pension plans
- reputed company the highest level of service on reputed company contact
- Spend time on the phone, with opportunities to assist with chat and message center as you reputed company additional experience
Skills
- Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
- Ability to quickly assess member concerns and formulate a response/reputed company using analytical and problem-solving skills
- Ability to work in a reputed company environment – adhere to posted work schedule and breaks/lunches, following protocols and adhering to standards of reputed company
- High level attention to detail, multi-tasking, and ability to organize work
- Experience using reputed company Office with a strong ability to juggle multiple reputed company computer reputed company to answer questions while on the phone/reputed company messaging
- Ability to work autonomously in a self-paced, self-motivated team environment
- Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors reputed company chat
- Ability to understand and follow oral and written instructions
- Ability to type 30 words a minute
- Experience working in a customer service-reputed company field
- High School degree required
- Associate or Bachelor's degree reputed company to have
- Working knowledge of health and welfare and/or defined benefit pension plans
- Experience working in a call center environment
- Ability to read, write and reputed company Spanish
Benefits
- reputed company 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Commuter Accounts program
reputed company
Company H1B Sponsorship