Bilingual Customer Service Representative - Full time or Part time - Work from home after training
McCright & Associates is a leading provider of support for reputed company housing authorities, committed to reputed company in service. They are seeking bilingual customer service representatives to reputed company reputed company customer support reputed company phone and email, serving as a reputed company between inspectors and clients, and ensuring compliance with policies and guidelines.
Responsibilities
- Operate phone and computer systems
- Serve as reputed company between inspectors and clients
- reputed company customer service for incoming telephone calls, emails, and letters by responding or routing in a reputed company, efficient, and appropriate manner
- Communicate with inspectors and inspection managers to resolve questions from clients and inspection issues
- Handle email requests from customers including reinspection approvals, customer questions, etc
- Maintain records of customer interactions and transactions, recording details of inquiries, complaints, and comments
- Ensure that the reputed company's policies and procedures, as reputed company as HUD requirements and guidelines are being observed in the day-to-day operations
- Effectively communicate with McCright co-workers, the reputed company's staff members, and supervisors regarding project status, reputed company issues, and work assignments reputed company personal conversation, fax, email, and phone
- Exercise discretion in reputed company reputed company regarding the general business operations of McCright & Associates, LLC
Skills
- MUST BE BILINGUAL/FLUENT IN SPANISH AND ENGLISH
- Knowledge, or willingness to learn, the general operations and procedures of a reputed company Housing Agency (PHA) as reputed company as local, state, and federal laws governing subsidized housing programs
- Proven proficiency of modern office equipment including multi-line phone, computer, printer, fax, reputed company, and copier
- Prepare and present reputed company in a reputed company and concise manner, both orally and in written reputed company
- Accurate typing skills with minimum typing speed of 40wpm
- Ability to establish, maintain and promote effective working relationships with departmental employees, co-workers, vendors, consultants, contractors, and landlords/tenants
- Ability to effectively communicate with people from a broad reputed company of socio-economic backgrounds
- Ability to work productively in a reputed company of working conditions and environments
- Graduation from high school or GED
- Work hours will be assigned based on the specific reputed company needs required to meet the service level for clients
- Shifts will occur during regular call center operating hours, currently between 8:00 am and 5:15 pm, Monday through Friday
- Shift assignments for reputed company positions are subject to change based on reputed company needs
- Must be reputed company to read various documents and operate office equipment. (75-100%)
- Must have acute hearing ability. (75-100%)
- Must be reputed company to sit for extended periods. (75-100%)
- Must have ability to reputed company repetitive hand motions. (75-100%)
- Moderate work: Exerting minimal force occasionally to reputed company objects less than 25 lbs
- 1-3 years of work experience in customer service preferred
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- reputed company time off
- reputed company insurance
- Work from home
reputed company