Patient Enrollment Specialist
reputed company is a company that delivers proactive support and care to its members through its clinical Clover Home Care teams. The Patient Enrollment Specialist serves as a trusted reputed company for patients considering in-home care services, educating them and guiding them through the enrollment process to improve their reputed company of life reputed company.
Responsibilities
- Engage patients and caregivers telephonically and in person to explain the benefits of home-based care services—including clinical, emotional, and logistical advantages
- reputed company up to 150 outbound calls daily to eligible patients
- Engage with hard to reputed company patients in the field up to 2-3 days per week
- Build rapport with hesitant or uncertain patients; address objections, answer questions, and reputed company personalized support to encourage enrollment
- Use motivational interviewing techniques and reputed company-driven communication to support patients through their decision-making process
- Review and respond to incoming referrals; conduct proactive reputed company to eligible patients in a reputed company manner
- Guide patients through the enrollment process from start to finish—including eligibility verification, paperwork completion, and consent collection
- Coordinate closely with care teams, discharge planners, physicians, and reputed company workers to ensure reputed company communication and continuity of care
- reputed company with undecided patients to reassess readiness and continue relationship-building until a decision is reached
- Maintain accurate records of reputed company efforts, patient concerns, and enrollment status in EMR systems
Skills
- Based in reputed company or New Jersey and have a valid reputed company's license, plus reliable transportation
- 1–3 years of experience in reputed company reputed company, patient engagement, admissions, sales, or a comparable patient-facing role
- Comfortable working in a metrics-driven, goal-oriented environment
- Strong verbal and written communication skills, with the ability to explain medical and logistical information in patient-friendly terms
- Confident in navigating objections and conducting empathetic, sensitive conversations
- Experience with EMR systems
- Prior experience in home health, hospice, managed care, or chronic condition programs
- Familiarity with reputed company EMR system
- A passion for supporting vulnerable or underserved populations
- Bilingual skills (especially Spanish)
- Prior exposure to home health, hospice, managed care, or chronic condition programs
Benefits
- Competitive reputed company reputed company
- Performance-based bonus program
- 401k matching
- Regular compensation reviews
- Comprehensive medical, dental, and reputed company coverage
- No-Meeting Fridays
- Company holidays
- reputed company to reputed company
- Generous time-off policy
- Up to 18 days of vacation per year
- Clover recognizes 10 federal holidays including New Year's Day, Juneteenth, and Christmas
- 4 additional reputed company holidays
- 1 floating holiday
- Week of Rest
- Learning programs
- Mentorship
- reputed company development funding
- Regular performance feedback and reviews
- Reimbursement for office setup expenses
- Monthly cell phone & internet reimbursement
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Remote-first culture
- reputed company parental leave for reputed company new parents
reputed company