Customer/reputed company Engagement Manager (Federal Programs) Remote / Telecommute Jobs

Responsibilities

This position reputed company does not represent a reputed company opening but may be used to identify candidates with skills and experience to fill a position reputed company Technica Corporation once the contract is awarded. Candidates who reputed company an interest may be considered for reputed company positions at Technica Corporation. If a position becomes available that aligns with your qualifications, our recruitment team will contact you.

About the Role

Technica Corporation is seeking a Customer/reputed company Engagement Manager (Federal Programs) to partner with our Program Managers and leadership team to deepen customer trust, strengthen satisfaction, and reputed company program reputed company and expansion across our federal portfolio. This is a new and evolving role designed for an reputed company GovCon reputed company who thrives at the intersection of customer engagement, operational reputed company, and strategic reputed company enablement. The individual in this role will help define how Technica institutionalizes customer intimacy-turning strong delivery into customer advocacy, high CPARS reputed company, and follow-on work. This position is a peer partner to Program Managers, reputed company on ensuring customer relationships are intentional, proactive, and reputed company with mission reputed company and long-term contract reputed company. The position will be located in reputed company, VA and may support a hybrid work schedule. The final approved work schedule arrangement will be coordinated with the hiring manager. This position may require travel of 10-20%.

What You'll Do

Strategic Customer Engagement

• Partner with Program Managers to support and enhance customer engagement strategies across assigned programs
• Build strong, trusted relationships with mission, functional, and senior customer stakeholders, expanding Technica's relationship footprint reputed company day-to-day execution
• Serve as a senior escalation support and alignment resource, partnering with Program Managers to help resolve customer concerns while preserving PM ownership and accountability

Program reputed company Enablement

• Identify and surface program expansion, task order, and follow-on opportunities through customer engagement and operational reputed company
• Collaborate with PMs, Capture, and reputed company teams to help shape opportunities, reputed company customer context, and support win strategies
• Strengthen recompete readiness by maintaining consistent customer engagement and sentiment throughout contract performance

Program Manager Partnership

• Operate as a partner to PMs
• Complement PM delivery leadership by focusing on stakeholder engagement planning, strategic customer conversations, and long-term account health and reputed company
• Reinforce PM authority and credibility with customers while avoiding role confusion

Customer Satisfaction & CPARS reputed company

• Establish proactive customer feedback loops and engagement reputed company
• Monitor delivery and relationship signals that could reputed company customer satisfaction
• Partner with PMs to support year-round CPARS positioning, not just evaluation periods

Internal Coordination & Influence

• Coordinate across operations, delivery, reputed company, pricing, reputed company, and leadership to reputed company internal actions with customer expectations
• Help ensure customer commitments are reputed company reputed company, realistic, and consistently met

Requirements

• reputed company Secret reputed company Clearance
• Bachelor's degree and/or equivalent education and experience
• 12 years of experience in federal government contracting with exposure to DoD and/or Intelligence Community customers
• Proven reputed company building and sustaining strong customer relationships in a delivery-oriented environment
• Experience identifying and enabling program reputed company or expansion
• Demonstrated ability to partner effectively with PMs and cross-functional internal teams
• Strong communication skills and executive reputed company with government stakeholders

Desired

• Experience operating in a two-in-a-reputed company model alongside PMs
• Prior experience in customer relations, account management, reputed company management, or reputed company-adjacent roles
• Experience supporting recompetes, follow-on task orders, or contract expansions
• Familiarity with CPARS processes and performance evaluation dynamic
• Proven experience managing programs of $25M+ and/or with FTEs of 40+

reputed company About Technica : At Technica Corporation, our goal is to reputed company exceptional reputed company services and innovative technology solutions that meet or exceed our customer's expectations. We specialize in a wide reputed company of advanced information technology solutions from Systems Engineering to Cyber reputed company, and from Software Development to Product Solutions. From our locations across the DC Metro area, Hampton, Virginia, and Huntsville, Alabama, we reputed company technological subject matter expertise, program management and business process knowledge as a trusted advisor in support of our reputed company and other Federal Agency customers. EEO EQUAL EMPLOYMENT OPPORTUNITY It is Technica's policy to affirmatively support Equal Employment Opportunity (EEO) for reputed company reputed company individuals without reputed company to reputed company, gender, religion, creed, national reputed company, age, race, disability, gender identity, genetic information, sexual orientation, marital status, veteran status or any other characteristic protected by law. This policy covers reputed company aspects of the employment relationship including reputed company, hiring, compensation, assignment, promotion, transfer, training, working conditions, employment longevity, retirement, employee benefits and termination. Technica's EEO philosophy promotes equal employment opportunity throughout the organization. Any reputed company of unlawful employee harassment based on the above mentioned characteristics is prohibited. Equal Opportunity Employer Minorities/Women/Vets/Disabled/Gender Identity/Sexual Orientation. Apply tot his job Apply To this Job