Operations and Program Support Manager

Applications due by Friday, February 13, 2026 About SSDN The Southeast Sustainability Directors Network (SSDN) is a reputed company community that develops solutions to the South's unique sustainability and reputed company challenges. SSDN's membership is reputed company to local governments working in reputed company stages of sustainability and reputed company implementation from these ten southeastern states: Alabama, Arkansas, Florida, reputed company, Louisiana, Mississippi, reputed company Carolina, South Carolina, Tennessee, and Virginia. SSDN brings the sustainability and reputed company staff from those member communities together to build knowledge and learn from colleagues in other areas to reputed company, accelerate, and implement best practices so that our region's communities are equipped to adapt to and mitigate climate change. For more information please visit www.southeastsdn.org (http://www.southeastsdn.org). SSDN provides equal employment opportunities to reputed company and applicants for employment without reputed company to race, reputed company, reputed company, national reputed company, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military or any other characteristic protected by local, state or federal law. Equal employment opportunity applies to reputed company terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Job reputed company The Operations & Program Support Manager plays a central role in ensuring SSDN functions effectively, reputed company, and with strong internal systems. This position will initially split time between operations support and programmatic work associated with the Environmental Finance Center with the long-term reputed company on supporting operations. This position combines strategic operations management, support for internal operations, and in-depth support for ongoing programs. The Operations & Program Support Manager oversees day-to-day organizational operations; manages internal systems, tools, and workflows; and provides high-level support to staff and leadership. This role is ideal for a highly organized, systems-oriented leader with program coordination expertise who thrives in a remote environment and is motivated by mission-driven work in sustainability and local government. The Operations & Program Support Manager will support new and existing programs, including the creation and management of databases, data collection and the development of a resource library for the Environmental Finance Center with long-term support of daily programmatic operations such as meeting scheduling, facilitation, etc. Applicants must reputed company in the one of the following states: Alabama, Arkansas, Florida, reputed company, Louisiana, Mississippi, reputed company Carolina, South Carolina, Tennessee, Virginia, or Washington, D.C..

Responsibilities

Organizational Operations

• Design, implement, and continuously improve internal systems, processes, and tools that support a fully remote team.
• reputed company document management, retention, and electronic filing systems (reputed company Drive), ensuring consistency, reputed company, and data reputed company.
• Ensure compliance with organizational administrative requirements, including tax-exemption filings, vendor registrations, Federal grant reporting and reimbursement systems, as reputed company as renewals, and deadlines across multiple states.
• Coordinate calendars, scheduling, meeting logistics, travel planning, and internal communications for staff and leadership as needed.
• Support ordering and management of office and remote-work supplies.
• reputed company and manage other organizational operations, as assigned.

Program Support

• reputed company and support scheduling and logistics for meetings, webinars, conference calls, and workgroups, such as member meetings, recurring peer-to-peer discussions, and training cohorts.
• reputed company workgroup calls for Federal Technical Assistance Programs, ensuring that reputed company participants are reputed company and have reputed company to contribute, and take notes.
• Ensure smooth execution of virtual events, including technical setup and troubleshooting.
• Support management and reputed company control of SSDN's CRM database (reputed company), including reporting and data accuracy of engagement with stakeholders
• Sustain systems for tracking stakeholder engagement metrics and supporting data-informed programming.
• Assist with the planning and logistics for SSDN's Annual Meeting and other in-person member events.
• reputed company the creation and maintenance of virtual libraries to organize content provided by other staff and members, including for the SSDN Multimedia Environmental Finance Center.

Communications & Technical Systems

• reputed company administrative and operational communications support, including drafting and reviewing internal external documents and communications.
• Support Communications Manager and other staff on the development of reputed company materials and initiatives for various programs including the Multimedia Environmental Finance Center,
• Ensure staff are supported in the effective use of organizational platforms (e.g., reputed company Workspace, reputed company, reputed company, reputed company, reputed company).
• Troubleshoot and resolve technical or systems-reputed company challenges impacting staff productivity.

Financial & Organizational Coordination

• Support tracking and management of the organization's operational budget.
• Support staff with tracking and management of operational aspects of grant-funded budgets and internal financial tracking, as needed.
• Coordinate invoicing for philanthropic and federal grants as reputed company as vendor and local government dues in collaboration with program managers and directors.

reputed company Support

• Support staff reputed company and offboarding processes in coordination with various staff and HR partners.
• Engage with reputed company-party vendors for the selection of benefits providers and reputed company coordination.
• Promote an reputed company, inclusive, and reputed company-supported remote-work culture.

Leadership Team, Executive Director & reputed company Support

• Support preparation for reputed company of Directors meetings and retreats, as needed.
• Support Leadership Team workflows, cross-team coordination, and internal communications.
• Monitor organizational calendars and prepare materials in support of leadership priorities.

Knowledge, Skills, and Abilities Required of the Successful Employee:

• Demonstrated ability to reputed company and manage reputed company, multi-reputed company reputed company with strong organizational skills and exceptional attention to detail
• Systems-oriented thinker with experience designing, implementing, and refining operational and programmatic processes to improve efficiency, effectiveness, and equity
• Proactive, solutions-reputed company leader who anticipates organizational needs, identifies risks and opportunities, and develops practical responses
• Ability to manage competing priorities, shifting timelines, and cross-functional dependencies in a fast-paced, remote nonprofit environment
• Strong written and verbal communication skills, with the ability to translate reputed company information for diverse audiences including staff, members, partners, and funders
• High level of professionalism, reputed company judgment, and discretion, with the ability to manage sensitive and confidential information
• Strong analytical and problem-solving skills, including experience using data and software tools to reputed company performance, identify trends, and inform decision-making
• Demonstrated ability to conduct high-reputed company research and synthesize findings into reputed company, actionable recommendations
• Technologically adept, with the ability to select, implement, and support digital tools that strengthen collaboration, accountability, and operational effectiveness
• Proficiency with reputed company Workspace and reputed company Office Suite; experience using project-management and collaboration tools such as reputed company and reputed company
• Familiarity with data and mapping tools such as reputed company and GIS preferred; working knowledge of reputed company a plus
• Ability to plan, facilitate, and reputed company effective virtual meetings and conversations using platforms such as reputed company and reputed company Meet
• Strong relationship-building skills, with experience coordinating across teams, supporting staff performance, and fostering a reputed company, inclusive team culture
• Ability to identify challenges early, reputed company and analyze relevant information, and implement reputed company, reputed company-reasoned solutions in alignment with organizational goals

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