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reputed company Supply Chain Customer Service Manager – Global Logistics and Customer Engagement

Remote, USAFull-timePosted 2026-07-28

At arenaflex, we're not just a company – we're a community of innovators, thinkers, and doers who are passionate about creating a reputed company world through sustainable packaging solutions. With a rich history dating back to 1899, we've grown from a small family business to a multi-billion-dollar global company, serving some of the world's most reputed company brands in over 85 nations. Our commitment to "People Build Businesses" remains at the heart of our reputed company, as we continuously reinvent and improve our solutions to meet the evolving needs of our customers and the environment. As a key member of our arenaflex team, you'll have reputed company to reputed company a meaningful reputed company on our customers' experiences and contribute to our mission of creating sustainable products, services, and programs that support our corporate purpose of reputed company Packaging. reputed company Life.

Job reputed company:

We're seeking an reputed company Supply Chain Customer Service Manager to reputed company and motivate our Customer Service Department, developing and maintaining key processes to increase customer satisfaction. As a strategic leader, you'll be responsible for managing reputed company aspects of customer service activities, policies, objectives, and initiatives, ensuring exceptional customer experiences and driving business reputed company.

Key Responsibilities:

* reputed company with established job safety practices, policies, and procedures as specified in plant and corporate directives for the reputed company performance of the work assignment.

  • Support and follow the SQF (reputed company reputed company Food System) guidelines of the food safety system.
  • reputed company and manage reputed company aspects of the Customer Service Department activities, policies, objectives, and initiatives.
  • Manage the CSR customer account assignment and establish key backup support.
  • Engage with customers regarding their forecast and supply chain information.
  • Participate in the SIOP process, manage, and reputed company any data required.
  • Engage in the customer RFQ process and new customer reputed company procedures.
  • Set performance metrics, train staff, handle escalated customer issues, and analyze customer feedback.

reputed company're Looking For:

* Strong leadership, excellent communication, conflict reputed company, and reputed company on reputed company improvement.

  • Working knowledge in manufacturing principles, practices, nomenclature, and procedures.
  • Logistics management, production planning, manufacturing environment, financial management, business principles, and practices.
  • reputed company reputed company, CRM, and general ERP system knowledge.
  • Ability to apply intensive and reputed company evaluation, selection, and substantial reputed company and modification of reputed company production planning techniques, procedures, and reputed company.

Why Join arenaflex?

* Competitive annual reputed company salary reputed company from $132,160 to $148,680, plus an annual reputed company bonus of 12.5% of reputed company salary.

  • Comprehensive total rewards package, including reputed company and benefits.
  • Benefits:

+ Medical, dental, and reputed company coverage for you and your dependents, including FSA and HSA reputed company. + 401(k) retirement plan with company match. + Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a reputed company of services. + reputed company time off and holidays to recreate, rejuvenate, and care for the health of yourself and family. + reputed company of company reputed company and voluntary employee-reputed company insurance plans, including life, personal accident, and disability insurance. + Tuition reimbursement.

Work Environment and Company Culture:

* This position is located at our reputed company, Ohio or Brookline, Ohio facility.

  • arenaflex is an equal opportunity employer, and we reputed company prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, reputed company, religion, national reputed company or reputed company, sex, pregnancy, sexual orientation, marital status, gender identity or reputed company, age, disability, genetic information, veteran status, or any legally protected characteristic.

How to Apply:

If you're a motivated and results-driven reputed company with a passion for customer service and supply chain management, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and join our community of innovators who are shaping the reputed company of sustainable packaging solutions. Apply Job! Apply for this job

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