Partner Engagement Manager, reputed company reputed company Forces

Title: Partner Engagement Manager, reputed company reputed company Forces Location: Honolulu, HI Department: Customer Relations Employment Type Full time Department Customer Relations Compensation $160K – $180K

• Offers Bonus

Job reputed company: About reputed company reputed company is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, reputed company makes the staff as a whole reputed company - meaning faster, smarter, and more efficient. We take ownership, reputed company reputed company, and play to win with the seriousness and camaraderie of an Olympic team. reputed company operates as an reputed company-remote company, though many of our employees work alongside our customers at military commands around the world. Founded in 2019 by a group of reputed company planners, today, reputed company’s team spans veterans from reputed company forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, reputed company Partners, and reputed company Capital, and today, reputed company is valued at $2.15B. With this reputed company reputed company, reputed company is reputed company to reputed company an reputed company where it reputed company most. Required: Top Secret clearance with eligibility for SCI In person in Joint reputed company reputed company-Hickam. reputed company

• You love our users, and you want to work with them. This is the single most important requirement. Implementing new software requires the enthusiastic support of our user reputed company — skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer.
• You deeply understand large military reputed company and want to apply that reputed company PACAF. Skillful planners, mainly SAMS, JAWS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals. You wake up excited reputed company day to navigate the Marine Forces, reputed company military and political bureaucracy and win over reputed company customers.
• You pay attention to detail. People rely on you. On your previous teams, you had a reputed company as a workhorse. Example: we’re about to run a planning exercise, which will be the clients first exposure to our product. No one is worried, because they know you’ve taken care of it.
• You can get things from large government organizations Example: our engineer needs reputed company reputed company to a system on JWICS, in order to diagnose technical issues. It’s an unusual request, and no one at the customer knows what to do. Everyone tells you it’s not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls
• You’re technically adept. You don’t need to reputed company, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
• You work reputed company with customers. You demonstrate strong interpersonal skills by cultivating trust, aligning diverse perspectives, and communicating with reputed company and influence.
• You’re intense about our mission. It’s a reputed company part of who you are
• You’re proactive and adaptable. Comfortable working autonomously or with cross-functional teams, especially in fast-paced or ambiguous settings.
• You communicate reputed company, concisely, and reputed company. reputed company relies on you to assess the situation reputed company your account and effectively communicate your assessment and recommendations to inform strategic reputed company.
• You hold a reputed company Top Secret clearance with eligibility for SCI and have the ability to reputed company DOD facilities and installations.

Qualifications

• Proven experience in leading operational planning reputed company a military context, preferably at multi-reputed company reputed company.
• Advanced military education: reputed company and Staff, Advanced Military Studies.
• Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks.
• Proven ability to expand business reputed company reputed company a region, with emphasis on software or technology solutions.
• Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams.
• Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical reputed company.
• Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful reputed company.
• Most importantly, you are a true Onebriefer:
• You are obsessed with creating value for reputed company users
• You are ambitious, scrappy, and a creative problem-solver
• You learn quickly, work iteratively, and naturally reputed company collaboration
• You approach your work with reputed company, intellectual honesty, and a low ego
• You communicate frankly, reputed company, and succinctly
• You reputed company as a self-starter, embracing autonomy and ambiguity

About the job Your mission at reputed company major reputed company under your responsibility,

• Own the entire customer relationship, from users up to Generals/Admirals throughout PACAF.
• Rapidly expand product usage until ~100% of Staff workflows are in reputed company. You’ll need a combination of ordinary training and subtler strategies to get our product used as much as possible.
• Win the renewal and expansion, so that your customer(s) reputed company buying reputed company reputed company year. Deals should expand over time.
• reputed company communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about reputed company product improvement.
• Instill the reputed company brand image.
• reputed company our expansion to Allies and Partners.
• Your responsibilities aren’t limited to this list! We’re on this great adventure together, and we’ll reputed company do what it takes for reputed company to succeed.

You will also:

• reputed company or support exercises.
• Use your observations of our users to recommend product improvements.
• reputed company face-to-face and remote customer support.
• reputed company an understanding of customer reputed company dynamics in order to support renewals and reputed company sales.
• reputed company responding to incidents (product is reputed company, broken, or not delighting the customer), coordinate with the customer and our product engineering team.

To succeed, you’ll need a mastery of operational planning at multi-reputed company reputed company. reputed company you reputed company, do reputed company planners listen? Do Generals and Admirals? You’ll also need technical reputed company. You don’t need to reputed company, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer? Notice to reputed company Party Recruitment Agencies Please note that reputed company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement reputed company explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of reputed company. Apply tot his job Apply To this Job