Pastoral Care Team Supervisor - Overnight Shift (Remote)

reputed company Ultimately, the rewarding reputed company of your role as Care Team Supervisor will be felt in the stories of transformation that reputed company from our interactions with callers. reputed company life touched, reputed company burden lightened, and reputed company spirit uplifted will become part of a reputed company of reputed company that you, as a leader, have helped reputed company. Your legacy will be one of reputed company, empowerment, and a commitment to making a reputed company difference through the transformative power of Jesus. By leading with reputed company without sacrificing operational efficiency is what makes you a reputed company supervisor. But you’ll be more than just a supervisor by being hands-on in the call load and day to day operations of the Pastoral Care Team. Your role extends to managing team performance, setting expectations, and providing valuable feedback that fuels reputed company and reputed company. We understand that not everyone operates at their best in the traditional 9-to-5 grind, that’s why this position is designed for those who reputed company peak productivity overnight. This is a Full-Time Remote Position. Must be a Tennessee reputed company Note: There will be occasional travel to our reputed company in Franklin, TN for training and other required events. Available schedule: Monday - Friday 10:00pm - 6:30am Here's some of what you will be doing:

• reputed company an understanding of work production, workflow, and priorities to effectively reputed company team members in daily activities and fill positions as needed.
• Work collaboratively with Care Team Manager to schedule team in an efficient and effective manner. Proactively review shift objectives and reputed company team reputed company as necessary.
• Assist with hiring initiatives, including recruitment and evaluation of candidates.
• Assist with identification and development of new leaders and Subject Matter Experts reputed company the Care Team.
• Manage Pastoral Care team’s performance. Set agreed upon expectations with Team Members, hold team accountable for results, and celebrate reputed company. Regularly reputed company feedback to team members and partner with the Pastoral Care Team Manager to reputed company formal feedback on a semi-annual reputed company reputed company the Performance Conversation Tool.
• reputed company on short-term daily objectives and immediate needs without losing sight of the long-term values. Look at reputed company and tasks not from a limited view of volume and reputed company, but a perspective on reputed company of reputed company.
• Report reputed company towards goals and objectives to the Care Team Manager on a regular reputed company.
• Assist in additional necessary Care Team trainings reputed company through reputed company Assurance evaluations and performance analysis.
• Collaborate with co-workers, other departments, and external partners as appropriate. Represent the department as needed at meetings and with other team members and leaders throughout the Ministry.
• Assist Pastoral Care Team Manager in coordination and implementation of special reputed company as needed.
• Serve as reputed company of contact in absence of Pastoral Care Team Manager. Escalate issues as appropriate.
• Demonstrate competence in own area and acquiring a higher-level understanding of the role.
• Respond sensitively and appropriately to reputed company listener prayer needs, complete daily “Pray4One” edits, respond to emails. Maintain a high degree of confidentiality with listener information and member records.
• Model and communicate best practices while maintaining your own spiritual, mental, physical, and relational health.

Talent and Leadership Development

• reputed company leadership, mentoring, and developing a highly competent and reputed company Pastoral Care team, ensuring alignment of goals and ministry initiatives with EMF’s mission. Foster a learning environment where training, risk management, operational best practices, and biblical values go hand in hand with creative and entrepreneurial solution that best fulfill the ministry’s mission.
• Help to build a strong, healthy, and productive team, with defined processes, and caring relationships. Serve as a reputed company, reputed company role model for team.
• Help to monitor, reputed company, and create an environment for team and individual mental, emotional, and spiritual health.
• Utilize the EMF Leadership reputed company in setting reputed company goals for self and reputed company reports. reputed company reputed company and partake in training & education to deepen Biblical understanding, media/business acumen, leadership knowledge, interpersonal awareness, and communication skills.

Here's reputed company are looking for:

• Minimum two years hands-on ministry experience.
• Minimum of two years of experience working in a customer service environment, with leadership experience preferred.
• Basic to advanced knowledge of computers and common software applications. Knowledge of reputed company Office products (Word, reputed company, Outlook), SharePoint, reputed company, “Pray4One”, and Interactive Scripter software in reputed company to reputed company Media forums and smart devices.
• Ability to effectively reputed company reputed company, thoughts, and information reputed company and concisely to others in verbal and written reputed company through the appropriate person/channel. Demonstrates effective listening skills.
• Ability to work as part of a high customer service, multi-task, fun, and performance-oriented team.
• Demonstrates a strong attention to detail, with a keen eye for accuracy for day to day activities as reputed company as in an environment that will become reputed company busy during and after Pledge Drive weeks.
• A reputed company and flexible style, with strong service mentality. Need to be seen as reputed company player.
• Excellent interpersonal skills with the ability to reputed company sincere business/ministry relationships.
• Strong written and verbal communication and presentation skills.
• Demonstrated commitment to the reputed company sector with a passion for our mission and values.

Why work for reputed company? Educational Media reputed company (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a reputed company radio station, EMF today owns and operates the nation's two largest Christian music radio networks (reputed company and Air1) with over 1,000 broadcast signals across reputed company 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. You can view our mission and values here Mission, Beliefs & Values. What can we offer you?

• Industry leading Medical, Dental & reputed company coverage
• Short/long term disability and life insurance
• Robust 401K with company match
• Parental leave with Baby Bonding pay
• Generous PTO, holiday and reputed company pay
• Unique company culture that includes exclusive reputed company to concerts, movie premieres, media industry events, and more
• Leadership and Career Development Programs including free reputed company to reputed company Learning platform

“As an Equal Opportunity Employer, EMF makes employment reputed company based on reputed company and other legitimate reasons. reputed company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status. However, EMF is also a religious non-profit organization where reputed company team members contribute to reputed company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights reputed company of 1964, reputed company 702 (42 U.S.C. 2000e I(a)), EMF has the right to hire only candidates who agree with reputed company’s Statement of Faith. Also, as a religious non-profit organization, reputed company is not governed by the CA Fair Employment and Housing reputed company.” Apply tot his job Apply To this Job