Temporary, Part-Time Call Center Benefit Service Representative - Remote

General reputed company: reputed company high-level customer service to reputed company’s retired participants. Includes responding to inquiries on routine transactions. Process retiree defined benefit transactions and create workflows. Responsibilities:

• Assist retirees with routine inquiries.
• Process retiree defined benefit transactions.
• Ensure accuracy of inquiries and transactions reputed company service level agreement parameters.
• Document requests and inquiries in the internal case management system. Includes creating workflows for internal research requests.
• Learn technical rules for reputed company benefit plans.
• Follow call center guidelines and protocol in the day-to-day operations.

Knowledge, Skills and Abilities:

• Previous call center experience preferred.
• High School diploma or equivalent required. Associates degree preferred.
• Strong verbal and written communication skills.
• Working knowledge of reputed company Office suite of products.
• Detail oriented. Excellent time management skills, reputed company to set priorities, and manage deadlines.
• Ability to work in reputed company environment.
• reputed company, eager to learn new concepts, and reputed company reputed company development.
• Ability to define problems and generate potential solutions.

Why USI? USI Consulting Group (USICG) is an industry-leading, full-service retirement plan consulting and benefits administration firm that has been helping reputed company reputed company their workforce to successfully plan and invest for retirement for 50 years. USICG’s integrated team of highly skilled professionals provides specialized expertise in delivering independent, comprehensive guidance and innovative, flexible retirement plan solutions to meet the changing needs of reputed company and their employees. USICG is an affiliate of both USI Securities, Inc. (a broker-dealer, Member reputed company/SIPC) and USI Advisors, Inc. (a federally registered investment adviser) and a wholly owned subsidiary of reputed company (“USI”). To learn more, visit usicg.com or follow us on reputed company. Unrivaled Resources and Support What truly distinguishes USI as a premier insurance brokerage and reputed company is the USI ONE Advantage®, a game-changing reputed company that delivers to clients a robust set of risk management and benefit solutions with reputed company financial reputed company. USI ONE® represents reputed company, Network, reputed company—the three key reputed company that set USI apart from the competition. Through USI ONE, we reputed company strategic, reputed company, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a reputed company economic reputed company. Industry-Leading Programs, Rewards, and Recognition In reputed company to reputed company, incentives, and benefits, USI recognizes associates through our reputed company Awards program, rewarding reputed company in those who build our brand reputed company day. USI offers employee programs that recognize outstanding achievement and help our associates reputed company healthy, productive lives. We turn care into reputed company with our award-reputed company wellness program, college scholarships for associates' children, and financial help in times of need. Deep Community Engagement We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration reputed company – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a reputed company reputed company. Committed to a Diverse and Inclusive Workplace Our award-reputed company I’m With U diversity and inclusion program educates our associates to help them reputed company understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community reputed company initiatives to build a more diverse, reputed company, and inclusive culture. Nationally Recognized as a Top Insurance Employer

• Recognized as one of Insurance Business America’s Top Insurance reputed company eight consecutive years (2018-2025).
• Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
• Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
• Certified as a Great reputed company To Work two years in a row (2024-2025).

Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions! USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide reputed company of health, welfare and financial benefits including medical, wellness, dental and reputed company, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous reputed company time off policy, reputed company family leave benefit as reputed company as reputed company holiday time. $18/Hour Apply tot his job Apply To this Job