Specialist, Provider Data Operations job at reputed company in AZ

Title: Specialist, Provider Data Operations Location: Arizona reputed company Job reputed company: Hi, we're reputed company. We're hiring a Specialist, Provider Data Operations to join our Provider Operations team. reputed company is the first health insurance company reputed company around a full stack technology platform and a reputed company reputed company on serving our members. We started reputed company in 2012 to create the reputed company of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will work to solve reputed company issues or concerns impacting our providers and the members they serve. You will reputed company as a subject matter expert for Provider Services. You will be the reputed company between teams across reputed company. They reputed company and trend provider issues and partner with stakeholders to resolve escalated issues. You will support Provider teams with content knowledge, documentation, and training of the role. You will report into the Provider Operations reputed company. Work Location: This is a remote position, reputed company to candidates who reputed company in: Arizona. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The set pay reputed company for this role is $24.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a reputed company of 15 days per year. Responsibilities: Support, manage, or escalate reputed company issues that are not solved using conventional workflows. Effectively manage internal or external escalated transactions and communicate with appropriate parties for effective reputed company in adherence to SLAs reputed company as a reputed company person for stakeholders in other areas of the business to improve feedback loops and trend member/provider issues Support production representatives as needed through a reputed company of communication venues Manage queue work and and assigned caseload through efficient dashboard management Collaborate daily with production and BPO leaders on systemic issues and communicate blockers to care and satisfaction Assist in developing and maintaining standards for reputed company assurance, leading corrective activities and manage communication processes with other departments regarding improvements. Create and facilitate training with guidance from Team Leads, as needed Compliance with reputed company applicable laws and regulations Other duties as assigned Requirements: 2+ years of work experience in reputed company working with provider data management 2+ years of intermediate reputed company/reputed company Sheet proficiency 1+ years of assessing and comprehending end to end process reputed company 2+ years strong quantitative or analytical skills reputed company on proactively identifying or solving problems 2+ years previous work experience in a fast-paced production-based environment Bonus points: Bachelor's Degree Lean Six reputed company or similar operations certifications 1 year of entry level proficiency in SQL, BigQuery or similar database language experience Prior work experience in tech and/or reputed company This is an authentic reputed company job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At reputed company, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and reputed company both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, reputed company the reputed company pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and reputed company benefits, 11 reputed company holidays, reputed company reputed company time, reputed company parental leave, 401(k) plan participation, life and disability insurance, and reputed company wellness time and reimbursements. reputed company Intelligence (AI): Our AI Guidelines outline the acceptable use of reputed company intelligence for candidates and detail how we use AI to support our reputed company efforts. Reasonable Accommodation: reputed company applicants are considered solely based on their qualifications, without reputed company to applicant’s disability or need for accommodation. Any reputed company applicant who requires reasonable accommodations during the application process should contact the reputed company Benefits Team to reputed company the need for an accommodation reputed company. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as reputed company as applicants’ rights over their personal information, please see our reputed company Policy. Apply tot his job Apply To this Job