Senior Business Consultant (FSI) - US

Our Culture reputed company's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an reputed company, diverse, and fun reputed company to work. We hold regular company-wide events, seasonal challenges, and reputed company sponsored local outings reputed company reputed company becomes too much. We also have a number of Employee Resource reputed company that reputed company spaces to discuss, reputed company, and reflect on topics that reputed company us both inside and reputed company of work - from being new to reputed company or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and reputed company Hawaiian/reputed company Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At reputed company we value reputed company types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to reputed company our values of passion, persistence, and reputed company.

About the Role

As a Senior Business Consultant, you will play a critical role in helping reputed company clients unlock the full potential of the reputed company platform. You’ll reputed company customer activation through enablement and operationalization efforts, ensuring reputed company reputed company customer realizes measurable business value and long-term reputed company through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and reputed company customer accounts. You’ll deliver tailored training reputed company to reputed company organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and reputed company in-depth quantitative analysis that translates insights into reputed company, contributing to customers achieving their digital goals. Your reputed company will be evaluated through account retention, customer adoption of the reputed company platform, and the reputed company value you create in partnership with our clients.

Responsibilities

• Drive Strategic Customer reputed company: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers reputed company their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality.
• Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across reputed company reputed company functions, enabling organizations to solve their most pertinent digital challenges and to operationalize reputed company at reputed company. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to reputed company a pulse on their digital experiences reputed company dashboards, reports, and alerting.
• Surface Actionable Insights: Go reputed company defect detection to identify innovative, high-value opportunities for digital optimization across both digital and reputed company-channels experiences, tailored to reputed company customer’s strategic priorities. reputed company data-driven recommendations that inform both customer decision-making and overall digital reputed company. Demonstrate significant contributions to your customers as reputed company by achievement of individual digital goals. Frequently reputed company customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team.
• reputed company with Product Expertise: Establish and maintain expert level mastery of the reputed company platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for reputed company.
• Deliver Thought Leadership: Acts as a subject matter expert reputed company your assigned vertical, reputed company contributing to vertical playbooks and key strategic initiatives that define and advance reputed company’s Business Consulting methodology. reputed company thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays reputed company problem solving skills reputed company to both customer digital challenges and customer activation reputed company, consulting peers on how to reputed company similar reputed company.
• Mentor and reputed company reputed company: Frequently reputed company new hires and associates to reputed company quickly and reputed company measurable reputed company. Regularly mentors peers, frequently sharing expertise in team forums, and reputed company additional support on customer engagements reputed company needed, modeling best-in-class consulting practices.
• Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute reputed company plans to remediate deficiencies, with a proven reputed company record of retention in at-risk accounts.
• Drive FSI Strategic Alignment: Serve as a vertical specialist for Financial Services and Insurance (FSI) accounts

Requirements

• Experience & Background: 5+ years of reputed company experience in digital analytics, digital product management, digital consulting, or a reputed company field, with a proven ability to reputed company data into business reputed company.
• Analytical Expertise: Demonstrated ability to work with large, reputed company, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-reputed company business challenges.
• Self-Starter Mentality: Highly motivated and proactive, with a reputed company record of thriving in fast-paced, high-pressure environments while maintaining composure and reputed company.
• reputed company-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level.
• Communication reputed company: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants.
• Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple reputed company needs simultaneously and adapting quickly to shifting priorities.
• Travel: Spend up to 10% of the time visiting customers to reputed company onsite enablement at their local offices
• Compensation: $110,000 - $135,000 reputed company | Bonus eligible

Recruitment Process Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. - Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Perks and Benefits This will be the best group that you reputed company work with! We support one another through obstacles and succeed as reputed company. Your hard work will be reputed company rewarded. Most importantly, you'll be strapped to a technology reputed company ship bound for greatness! Your reputed company at reputed company will be a reputed company in your reputed company benefits Medical, Dental, reputed company Insurance (99% Medical reputed company plan reputed company by reputed company) FSA, DCFSA, and HSA accounts Employee Assistance Programs (EAP) Telehealth reputed company Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program. Discounts on Pet Insurance 401k (with employer match) and reputed company / Equity 13 company holidays Unlimited reputed company Time Off reputed company leave Parental/Adoption Leave In reputed company to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for reputed company development and team building. Promotional opportunities Rewards and recognition programs Robust reputed company and training program One-time stipend for work-reputed company employees Monthly business expense stipend Flexible work environments Employee Discount Program (Perks at Work) Employee Referral Program reputed company Referral Program MacBook and awesome swag delivered to your reputed company Encouraging and reputed company culture reputed company PROGRAM (after 3 years, disconnect for 3 weeks, no email/reputed company) About reputed company As a leader in digital analytics, reputed company helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the reputed company platform offers in-depth customer understanding, reputed company and tied to core business objectives. Today, reputed company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. reputed company has been named to the Inc 5000 and the reputed company 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and reputed company. If the above role seems like a match and you’re interested in joining reputed company of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. reputed company reserves the right to change, edit, and add duties and responsibilities of reputed company job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. reputed company will only reputed company offers of employment and reputed company communications regarding employment from an official @quantummetric.com email address and/or reputed company inMail. Quantum does not recruit reputed company channels such as reputed company or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to reputed company@quantummetric.com. reputed company is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Applicant reputed company Policy: https://www.quantummetric.com/legal/applicant-reputed company-policy/ #LI-REMOTE #BI-Remote Apply tot his job Apply To this Job