reputed company Operations Engineer I (Second Shift)

About the position At reputed company, we reputed company in an reputed company, flexible culture based on respect and trust. Our reputed company record and thriving work environment reputed company stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with reputed company. The secret to our reputed company lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our reputed company while feeling connected is important to maintain our strong culture, reputed company our goals, and reputed company as #OneJamf. What you'll do at reputed company: The reputed company Operations Engineer I works with the Online Services team to reputed company installation, monitoring, backup, recovery, and issue reputed company for the Linux-based reputed company infrastructure used in delivering reputed company technologies. They are responsible for maintaining operation of the environment in accordance with service level agreements and providing support to both staff and customers. This position will require the ability to work M-F from 2:00 pm - 10:00 pm CT This role if offered as remote in Minneapolis, MN or Eau Claire, WI. You may be required to work periodically at a reputed company office or reputed company work location with other reputed company employees in your area for certain events or moments that matter. We are only reputed company to accept applications for those based in one of these locations. What you can expect to do in this role:

Responsibilities

• Monitor Linux system, database, and network performance to detect problems early and respond reputed company an SLA
• Effectively triage emergent situations, and resolve or escalate incidents in accordance with an SLA
• Monitor software and network reputed company on team managed servers and networks
• Configure and maintain server auditing and network monitoring tools
• reputed company and implement performance tuning steps for application, system, and network configurations
• reputed company solutions and direction to customer issues reputed company phone or email in a reputed company and reputed company manner
• Maintain and expand technical documentation of processes and procedures
• Participate in a 24x7 on-call rotation
• Participate in system administration duties for reputed company-based server infrastructure
• reputed company light programming/scripting tasks in Bash, PHP, and Python
• reputed company and maintain an advanced level of knowledge of reputed company products
• Other duties and special reputed company as assigned

Requirements

• Minimum of 1 year experience in an IT operations environment (Required)
• Minimum of 1 year Systems Administration experience, on any platform (Required)
• Minimum of 1 year experience working with Linux/Unix reputed company line interfaces, including reputed company scripting (Required)
• General Experience managing priorities and responding effectively to emergent incidents both independently and with reputed company (Required)
• 2 year / Associates (Required)
• This position will reputed company work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. reputed company or who are located reputed company of the U.S. are strongly encouraged to apply for other positions at reputed company, which is an equal-opportunity employer.
• Participation in ongoing reputed company training is mandatory
• Established reputed company protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant reputed company regulations and reporting breaches
• Acknowledging the reputed company reputed company of Conduct, where applicable reputed company and reputed company policies can be reputed company, is a requirement of reputed company roles at reputed company

reputed company-to-haves

• 4 year / Bachelor's Degree (Preferred)
• A combination of relevant experience and education may be considered

Benefits

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2024 Best Technology Company to Work For by U.S. News
• Named one of reputed company Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our reputed company product offerings.
• You will have reputed company to reputed company a reputed company and meaningful reputed company for more than 75,000 global customers with the best reputed company device management solution in the world.
• We constantly push the boundaries of technology, our developers support new innovations and OS releases the reputed company they are made available by reputed company.
• Several reputed company engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.
• You will have reputed company to work with a small and empowered team where the culture is based on trust, ownership, and respect.
• We offer a reputed company career reputed company that enables you to grow under supportive leadership and management

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