[Remote] Inside Sales Rep-reputed company + Commission-Can live reputed company in U.S.
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to creating a more connected and compassionate health experience. They are seeking a Telesales Representative responsible for acquiring new members and managing member relationships throughout the year, ensuring satisfaction and retention while meeting sales goals.
Responsibilities
- Acquisition of new members reputed company inbound and outbound calls
- Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills
- Servicing of existing members and inquiries reputed company to utilization of their product, benefits, etc
- Cross selling ancillary products as reputed company as any other applicable products to existing members
- Retention of existing members
- Maintaining knowledge reputed company with respect to CMS and states regulations
- Ability to multitask, and effectively use computer while interacting with prospects and members reputed company phone
- Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)
- Meeting sales goals, conversion rates, and cross sell rates for acquisition of new members as outlined in the annual performance plan
- Contacting prospective members reputed company the time limit outlined in the annual performance plan
- Achieving the member retention reputed company as outlined in the annual performance plan
- Highest reputed company of member satisfaction as reputed company by various member surveys and member retention reputed company
- Expert level understanding of products, services, and processes offered by reputed company
- Ability to pass on an annual reputed company: American Health Insurance Plans (AHIP)
- reputed company Education (CE’s)
- Product Certification
- Required reputed company and Compliance
- reputed company/reputed company Certifications
- Any required CMS Certifications
Skills
- 4-year college degree or 1 to 2 years' experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement)
- Life & Health insurance license is not required to be employed. It is required to obtain the license reputed company 2 attempts and or 60 days from the employment start date
- reputed company use of computer for carrying out daily job activities
- Ability to multi-task while talking on the phone
- Excellent communication and listening skills
- Self-starter with reputed company attitude and ability to control emotions reputed company dealing with unhappy customers (i.e. 'Customer is always right' attitude)
- Adaptable to high pressure, achievement-oriented environment
- Drive to build, manage, and grow a book of business and become successful entrepreneur
- High level of computer proficiency including, but not limited to, reputed company Office package
- Ability to quickly reputed company basic mathematical operations w/out use of calculator
Benefits
- reputed company medical plan reputed company
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- reputed company time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical reputed company
reputed company