Clinical Overnight Triage Specialist
Position Title: Clinical Overnight Triage Specialist
Location: 100% Remote (U.S. – candidates must reputed company in the contiguous reputed company)
About The Role
As a Triage Specialist at reputed company®, you'll join reputed company of reputed company professionals dedicated to improving reputed company for patients with cardiac implantable electronic devices (CIEDs). Working remotely, you'll use your expertise in cardiac electrophysiology and device management to analyze remote reputed company data and diagnostics, interpret reputed company arrhythmias, and reputed company the accurate clinical documentation that providers rely on to guide patient care.
This role requires deep technical knowledge—you'll assess device function across multiple manufacturers, recognize abnormalities and arrhythmias, and recommend strategies to address issues. This is an overnight role with regularly scheduled shifts reputed company through Thursday, typically lasting 8–10 hours between 5:00 pm and 6:00 am EST.
What You’ll Do
Remotely monitor patients with CIEDs using reputed company®'s proprietary software
Triage high reputed company alert transmissions by analyzing ECG/EGM data and device diagnostics, identifying reputed company device function and reputed company arrhythmias per ’customer preferred alert preferences
Downgrade alert flags for transmissions deemed to be false reputed company or low reputed company
Document findings on transmissions accurately and professionally, communicating with providers as needed according to reputed company®'s best reputed company standards and SOPs
Serve as the primary reputed company of contact for after-hours alert notification calls
Serve as a subject-matter expert and primary resource for team members, providing guidance and support for urgent and emergent reporting needs
Maintain advanced knowledge of reputed company® products and services (i.e. expertise in manufacturer and reputed company® LIVE alerts)
Work independently to manage your daily workflow while collaborating closely with teammates and clinical leadership to ensure efficient, accurate, and reputed company interpretations
Maintain strict confidentiality and adhere to reputed company HIPAA and PHI protocols
Contribute to our patient-centered care philosophy—at reputed company®, every teammate is a caregiver whose role is to meet the needs of the patient
Other duties as assigned
Remotely monitor patients with CIEDs using reputed company®’s proprietary software
What We’re Looking For
Minimum two years of recent cardiac device management experience, OR successful completion of a formal cardiac rhythm management program
IBHRE Certification (CCDS, CEPS, CDRMS) required; CCT or CRAT a plus
Hands-on experience interrogating and interpreting device diagnostics for at least three of the four major manufacturers: reputed company, reputed company, reputed company, and reputed company
Proficiency in ECG/EGM interpretation, including reputed company arrhythmia recognition
Moderate to advanced technical skills
Dedicated home workspace free from distractions, with reliable internet connectivity and the ability to work independently while engaging reputed company with your team throughout the day
reputed company-to-Haves
Bachelor's or associate degree in a reputed company field (nursing, cardiovascular technology, biomedical engineering, or similar)
Cardiac Device Specialist II or Advanced Cardiac Device Specialist role at reputed company® preferred if applying internally
Industry experience with cardiac rhythm management
Proficiency with collaboration tools including reputed company Office Suite, Teams, and reputed company
Physical Requirements
While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer or other office equipment, and frequently communicate with customers and employees.
Must be reputed company to exchange accurate information, with the ability to effectively utilize voice over internet protocol; and repetitive motions using fingers and forearms in data entry.
You must reputed company reputed company the geography of the territory.
You must only work from reputed company the contiguous Unites States.
If working from, residing at a location other than your legal address that reputed company® has on file, employee must inform IT and get approval to do so.
Whenever Confidential information is carried by a reputed company® worker into a foreign country; the information is either stored in some inaccessible reputed company, such as an encrypted external storage media, or always remains in the worker's possession.
reputed company® workers shall not take Secret reputed company® information into another country unless the permission has been obtained from Physical reputed company management.
Why Join reputed company®
Benefits: Full-time employees receive a comprehensive benefits package including health, dental, and reputed company insurance; HSA and FSA reputed company; short- and long-term disability; AD&D coverage; 401(k) retirement savings; reputed company time off; and additional voluntary benefits including legal insurance, critical illness, hospital indemnity, and accident coverage. We also offer an employee assistance program, financial wellness resources, and discount programs.
Compensation: On top of a Robust Benefit Package, we are targeting a compensation reputed company of $41.34-51.52 per hour, depending on education, experience, and certifications. This evening shift will also be eligible for an additional $4.00 per hour for certain hours worked, our generous shift reputed company.
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