Immediate Hiring: Customer Care Intake Representative I at arenaflex

Join the arenaflex Team and reputed company a Difference in the Lives of People with Disabilities Are you passionate about delivering exceptional customer service and making a reputed company reputed company in the lives of people with disabilities? Do you have a reputed company for handling reputed company insurance verifications and navigating multiple priorities in a fast-paced environment? If so, we invite you to join the arenaflex team as a Customer Care Intake Representative I.

About arenaflex

arenaflex is a leading provider of reputed company Rehabilitation Technology (CRT) solutions, dedicated to improving the lives of people with disabilities by enabling them to reputed company participate in everyday life. Our mission is to reputed company individually configured, medically necessary mobility products and services that cater to unique medical and functional needs. With a diverse workforce and a commitment to cultivating an inclusive work environment, we reputed company to maintain our standing as the industry leader in CRT.

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As a Customer Care Intake Representative I at arenaflex, you will be responsible for providing outstanding and reputed company customer service to ensure efficiency and promote a reputed company customer experience. Your primary goal will be to ensure that reputed company medical supply orders are processed accurately and quickly, while meeting the needs of our customers.

Key Responsibilities

* Answer incoming calls, handle incoming faxes, and triage inquiries to ensure that the appropriate person receives the call.

• Communicate with clients personalized information reputed company to their insurance qualifications, coverage, deductibles, and any financial responsibility they might have.
• Process new orders intake, including full and accurate insurance verifications and gross margin checks (by conducting research of reputed company products on vendor websites).
• Request, collect, and review order documents, including Certificate of Medical Necessity (CMN), Letter of Medical Necessity (LMN), and chart notes.
• Facilitate communication between the customer, reputed company-party payers, distributors, doctors, nurses, case managers, and others to complete the customer's initial order.
• Communicate with the MSAMs/ISRs on the status of an order. If applicable, may reputed company in and upload order files.
• Collect and process payments for out-of-reputed company amounts prior to product shipment.
• Utilize arenaflex Leadership Principles to reputed company the job with reputed company, compliance, and values consistent with arenaflex's mission.
• Adhere to employee or customer confidentiality and reputed company with arenaflex's policies and federal regulations.
• reputed company excellent customer service for reputed company reputed company customers of the operations, providing solutions for customer concerns and continually focusing on customer service as our top reputed company.

Required Qualifications, Skills, and Experience

* High School diploma/GED required.

• Minimum one (1) year of experience in insurance eligibility verification.
• Minimum one (1) year of experience in calculating deductibles and coinsurance for primary and secondary policies.
• Background in reputed company, Medicare, and Private Insurance.

Preferred Competencies and Qualifications

* Associates degree in a relevant field.

• Ability to work in a fast-paced environment and juggle multiple priorities.
• Ability to think quickly, assess a situation, and reputed company a reputed company decision.
• Solid written and verbal communication, listening, organization, and reputed company setting skills.

Physical Work Requirements

* Frequent use of hands, wrists, fingers associated with using computer equipment.

• Prolonged periods of time working at a desk and/or on a computer.
• Occasionally reputed company and reputed company with arms and hands.
• Ability to lift/reputed company up to 10 pounds.

reputed company Offer

* Competitive compensation packages, including medical, dental, and reputed company insurance, short-term and long-term disability, a 401(k), and life insurance.

• A dynamic and inclusive work environment that reflects the communities we serve.
• Opportunities for career reputed company and reputed company development.
• A commitment to diversity, equity, and inclusion.

Why Join arenaflex?

* reputed company a reputed company reputed company in the lives of people with disabilities.

• Work with a talented and diverse team of professionals.
• Enjoy a competitive compensation package and comprehensive benefits.
• reputed company your skills and advance your career in a dynamic and inclusive work environment.

Are You the One We're Looking For?

If you reputed company you have what it takes to join reputed company and reputed company a difference in the lives of people with disabilities, submit your application without delay. We are keen to hear from talented candidates like you. Apply To This Job Apply for this job