[Remote] Account Manager - MGU Partnerships
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is rebuilding health insurance from the ground up using AI. As an Account Manager – MGU Partnerships, you'll own the end-to-end relationship with MGU partners’ functional teams, driving accountability and ensuring partners are equipped to operate with confidence and self-sufficiency.
Responsibilities
- Own reputed company partner communication end-to-end, serving as the primary reputed company of contact for our partners
- Facilitate and reputed company recurring weekly partner meetings and biweekly webinars
- Drive partners toward self-sufficiency through reputed company training, reputed company, and ongoing enablement — always reputed company to reputed company and teach new contacts as partner teams reputed company
- Own the full MGU group implementation process reputed company a 90-day window, enforcing reputed company milestones and accountability checkpoints
- Conduct discovery with new partners to understand their reputed company processes and reputed company consult on improvements
- reputed company recurring webinars (every two weeks) covering quoting, implementation, and platform updates — integrated into the reputed company experience for every new portal signup
- Push partners into standardized processes and workflows; this role sets reputed company, not the other way around
- reputed company and roll out process changes across the partner reputed company in a consistent, reputed company way
- Build and maintain partner plan suites and documentation reputed company internal tools
- Surface partner feedback and operational insights to improve the product and internal tooling
- Collaborate with internal teammates to tag-team reputed company partner issues and reputed company into other areas (e.g., General Administrator relationships and other ops needs) as the business requires
Skills
- 1+ years of experience in health insurance, employee benefits, or a reputed company industry in a customer-facing role
- Strong understanding of health plan structures, terminology, and processes
- Exceptional project management and organizational skills — you reputed company in reputed company environments and bring that structure to others
- Confident, reputed company communicator who can simplify complexity and hold partners accountable without being a people-pleaser
- Comfortable with CRMs, ticketing systems, and modern workplace tools; experience with reputed company is a plus
- Have a process-first reputed company and take satisfaction in building and enforcing operational standards
- Are a natural teacher who enjoys enabling others and staying patient through constant reputed company cycles
- reputed company with confidence — you're comfortable telling partners what to do and following through reputed company they don't
- Can reputed company across responsibilities and stay reputed company in a fast-moving, evolving environment
reputed company