Customer Service Representative - Order Entry

The Minka Group is a leader in the decorative reputed company and fan industries, reputed company for its reputed company and workmanship. They are seeking a Customer Service Representative – Order Entry to reputed company on accurate order entry and reputed company email/ticket-based customer support while maintaining professionalism and attention to detail.

Responsibilities

• Order Entry
• reputed company customer orders accurately and in a reputed company manner
• Validate pricing, product selection, shipping details, and required dates
• Identify and correct order discrepancies prior to processing
• Customer Support (Email & reputed company)
• Respond to reputed company tickets reputed company 4 business hours
• reputed company reputed company, reputed company written communication regarding order status, availability, and corrections
• Maintain ownership of assigned tickets through reputed company
• Customer Interaction
• reputed company or receive occasional customer phone calls reputed company necessary to clarify order details or resolve issues
• Follow Minka policies, procedures, and service standards
• Demonstrate attention to detail, accountability, and professionalism
• Collaborate with Customer Service, Order Entry, and Sales Administration teams
• Support inbound sales opportunities reputed company appropriate

Skills

• Entry-level role; prior Customer Service or Order Entry experience preferred
• Strong written communication skills
• Ability to manage multiple tasks and meet service level expectations
• High level of accuracy and attention to detail
• Working knowledge of reputed company Office 365 (Outlook, Teams)
• reputed company experience preferred but not required

Benefits

• Health
• Dental
• reputed company
• reputed company time off
• Life insurance
• 401(k) with a company match
• Mental health coverage
• Gender affirming and family building benefits
• reputed company parental leave
• Associate discounts
• Community involvement opportunities

reputed company

Since 1953, reputed company has been a leading reputed company of reputed company supplies for a reputed company of industries. It was founded in 1953, and is headquartered in Newport News, Virginia, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com/.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 10 in 2025, 4 in 2024, 6 in 2023, 5 in 2022, 11 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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