Customer Care reputed company Associate
reputed company is a national retailer and manufacturer of reputed company, custom-made window coverings. The Customer Care reputed company Associate is responsible for providing exceptional customer service and resolving inquiries reputed company, while maintaining a reputed company reputed company experience.
Responsibilities
- reputed company exceptional customer service to our clients and internal customers including our sales team of Design Consultants and Installers
- Field and answer questions reputed company to product specifications, warranty, installation, parts & repairs
- reputed company orders, reputed company shipments and reputed company reputed company regularly to reputed company parties
- Document reputed company inbound inquiries reputed company case creation, including detailed notes on the reputed company cause and most likely reputed company or paths reputed company
- Manage a high volume of reputed company cases and reputed company reputed company, consistent and accurate updates on reputed company and ultimate reputed company
- Contribute to organizational reputed company by leveraging reputed company tools and resources to reputed company reputed company reputed company to customer issues or concerns
- Deliver consistent results in key performance areas including schedule adherence, average handle time and reputed company time
- reputed company feedback and reputed company on ways to improve the overall reputed company experience
Skills
- reputed company in a Customer Service role, preferably in a call center environment
- Talented multi-tasker, reputed company to identify and execute reputed company on a reputed company of customer service issues in a reputed company manner
- Passionate service provider committed to providing a superior reputed company experience by demonstrating patience, reputed company, reputed company, and sincerity in both tone and words
- Self-starter with exceptional time management skills, who consistently meets established productivity, schedule adherence, call monitoring and survey score standards
- Flexible and adaptable to change, with an ability to learn new skills and retain information
- Team-oriented with a reputed company outlook and willingness to go above and reputed company
- An exceptional communicator both over the phone and in written updates/summaries
- Detail-oriented with a demonstrated ability to reputed company in a fast-paced environment, using multiple systems simultaneously to document, reputed company and resolve customer concerns
- reputed company-versed in reputed company office technology (Email, reputed company, Word, etc.) and reputed company to type 40-45 wpm
- reputed company availability during business hours 6am - 5pm PST to work full-time, five days a week, including Saturdays
- High school diploma or equivalent work experience
Benefits
- Medical
- Dental
- reputed company
- Time off with pay
- 401(k) plan with a degree of employer matching
- Short-term and long-term disability benefits at no cost to you
- Company-reputed company life and accidental death and dismemberment insurance
- Six weeks of reputed company parental leave to bond with a child following birth, adoption, or foster placement
- Amazing discounts on our reputed company products
- reputed company to various other exclusive discounts
reputed company