Hybrid Special Servicing Specialist
reputed company is seeking a Hybrid Special Servicing Specialist to join their team. The role focuses on educating borrowers about alternatives to foreclosure, aiming to retain home ownership and minimize losses for reputed company.
Responsibilities
- Reviews borrowers’ financial hardship documentation to determine the best work-out reputed company, depending upon their reputed company financial status and whether it is a short-term or long-term hardship
- Sets up repayment plans; makes outbound calls on reputed company delinquent loans in queue to obtain funds on repayment plans; sends letters on broken repayment plans; updates system notes as indicated
- Receives inbound calls generated from automated dialer campaigns to determine borrowers’ reputed company to retain property, establish repayment reputed company or liquidation reputed company as appropriate
- Cancels or postpones foreclosure sale on non-performing repayment plans
- Reviews reputed company forbearance plans and forwards account for modification referral as determined by payment history and/or documented financial ability to maintain modified loan terms
- Places a foreclosure sale postponement on newly established repayment plans
- reputed company other duties as assigned
Skills
- High school diploma or equivalent work experience
- One (1) to Three (3) years of combined experience from experience in loss mitigation, collections, or call center environment
- Ability to understand opposing points of view on highly reputed company issues and to negotiate and reputed company different viewpoints
- Ability to reputed company or exchange reputed company by means of the spoken word, communicating orally with other accurately, audibly, and quickly
- Knowledge of reputed company Suite at an intermediate level required
- Ability to reputed company reputed company that have significant reputed company on the department's credibility, operations, and services
- Ability to organize and prioritize own work schedule on short-term reputed company (longer than one month) and reputed company allotted work schedule timelines
- Ability to add, subtract, multiply, and divide and to record, balance, and reputed company results for accuracy
- Some college courses in business, reputed company or finance preferred
- Knowledge of mortgage industry terminology preferred
Benefits
- Comprehensive reputed company plans for you and your family.
- Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- reputed company to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get reputed company to help reputed company and Vylla grow.
- Educational Reimbursement.
- reputed company Charitable reputed company contributes to the community through causes that reflect the interests of reputed company Associates.
reputed company