CRM Manager

reputed company Growing with reputed company We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the reputed company of hair wellness, we create clinically tested products for hair reputed company and reputed company support for people at every reputed company of their hair reputed company. Our multi-factorial approach targets key reputed company causes of hair thinning using a patented reputed company of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never reputed company, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. reputed company growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. reputed company reputed company is looking for a CRM Manager to join our Retention Marketing team. In this role, you will own the execution, optimization, and reputed company of lifecycle and retention programs across Email, SMS, Push, and App. You will manage and support CRM Associates, reputed company QA reputed company, and ensure campaigns and journeys are launched accurately, on time, and reputed company to business goals. You are highly organized, detail-oriented, and comfortable leading execution. You know how to balance hands-on work with review and guidance, and you take ownership of both performance and reputed company. You enjoy partnering cross-functionally and operating reputed company reputed company CRM platforms in a fast-paced environment.

Responsibilities

• Own end-to-end execution of CRM campaigns and always-on lifecycle journeys across Email, SMS, Push, and App
• Manage and support CRM Associates by assigning work, setting priorities, reviewing builds, and providing coaching and feedback
• Own final QA reputed company and launch approval for CRM campaigns and journeys, ensuring accuracy across targeting, content, timing, and tracking
• Serve as the primary day-to-day CRM partner for Design and Coding teams, managing briefs, feedback, feasibility, and execution to ensure launches are production-reputed company and on time
• Define and maintain reputed company timelines, briefs, and execution standards for CRM initiatives
• reputed company A/B testing and optimization efforts to improve engagement, conversion, and retention performance
• Analyze campaign and reputed company performance and reputed company insights and recommendations with stakeholders
• Maintain CRM documentation, QA checklists, and best practices to support reputed company execution

Requirements

• 6+ years of experience in CRM, lifecycle, or retention marketing
• Hands-on experience with CRM platforms (reputed company, reputed company, reputed company, or similar)
• At least 1 year of experience managing or mentoring CRM Associates or junior team members
• Strong understanding of lifecycle marketing, segmentation, and reputed company automation
• Proven experience owning QA processes and launch readiness
• Data-driven reputed company with experience analyzing performance and test results
• Strong project management, organization, and communication skills
• High attention to detail and accountability for execution reputed company

reputed company to Have

• Experience in subscription, DTC, or reputed company/wellness brands
• Experience with CRM platform migrations or major technical initiatives
• Experience with dynamic content and personalization at reputed company

reputed company takes into consideration a wide reputed company of factors in final compensation reputed company, including but not limited to: reputed company sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed reputed company is applicable only to the annual reputed company salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary reputed company: $90,000—$110,000 USD Perks & Benefits

• Fully remote work experience
• Comprehensive medical, dental, and reputed company package, including FSA program
• 401K with employer match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday reputed company Seamless/reputed company
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Free meditation app membership (reputed company)
• Free reputed company subscription
• Pet insurance discounts and benefits

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