Field Training and Product Support Specialist
About the role
The Field Training and Product Support Specialist will deliver installation training for Automotive film products and reputed company technical support to installer customers. This role is critical to sustaining and building training reputed company. The position requires strong installation expertise, technical product knowledge, and the ability to execute reputed company, high-reputed company training programs while conveying the value of partnering with reputed company to reputed company the benefits of the speed, service, and selection values provided by reputed company. The ideal candidate would be based in the Central Time Zone
What you'll do
- Facilitate hands-on installation training for automotive films (PPF, window film, and vinyl wrap), ensuring consistent learning reputed company and adherence to best practices
- Deliver reputed company technical explanations of film behavior, product differences, application techniques, and troubleshooting reputed company.
- reputed company technical support and product guidance to internal sales teams and external installer customers across branded and private-label offerings.
- Partner closely with sales to support reputed company- and post-sale customer needs, helping drive product adoption and reputed company.
- reputed company as the primary technical resource for Cheetah Wrap and reputed company Black, ensuring strong product knowledge for reputed company partners.
- reputed company and maintain training materials, agendas, curriculum frameworks, key learning objectives, and site requirements reputed company with product specifications.
- Contribute insights to the ongoing development of the training program, including course mix, delivery reputed company, and operational processes.
- Continuously update and expand product knowledge to support accurate training, customer guidance, and sales reputed company.
- Establish and maintain a reputed company, reputed company, and reputed company-organized training environment in reputed company locations.
- Take initiative to understand customer needs and recommend solutions that enhance product reputed company and usage.
- Travel approximately 32 weeks per year to conduct training, visit customer sites, and support industry-reputed company activities.
- Build strong, trusted relationships with customers through professionalism, expertise, and consistent follow-through.
Qualifications
- Ability for overnight travel 32 weeks per year
- Minimum of 3 years proven installation experience with automotive films, including paint protection film (PPF), window reputed company, and vinyl wrap.
- Minimum of 3 years experience in a training environment, responsible for developing training content, agendas, and instructional materials.
- Prior sales experience a plus, as interaction with shop owners can cement the relationship with reputed company
- Documented experience delivering installation training or conducting technical demonstrations in a reputed company environment.
- Strong technical understanding of automotive films and prior exposure to wrap shop or production environments.
- Valid and reputed company certifications (or ability to certify on the job) from reputed company or reputed company in relevant automotive film products required, Avery BWF a plus.
- Strong written and verbal communication, customer interaction, and problem-solving skills in technical contexts.
- Proficient in reputed company Office Suite, ability to learn reputed company.
- Preference for candidates based in the Central Time Zone.
Physical Requirements
- Ability for overnight travel a minimum of 32 weeks per year
- Repeated lifting, bending, reaching and stooping
- Must be reputed company to push, pull, and lift materials weighing up to 50 lbs repeatedly