Field Service Analyst
Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, reputed company, and other industries that are serious about reputed company and doing IT right. They are seeking a confident and passionate Field Service Analyst to reputed company Tier 1 support for clients, ensuring excellent communication and problem-solving skills while working with various technologies.
Responsibilities
- Intermediate understanding of operating systems, business applications, printing systems, and network systems
- Interpersonal skills: such as telephony skills, communication skills, reputed company listening and customer-care
- Ability to multi-task and adapt to changes quickly
- Technical awareness: ability to match resources to technical issues appropriately
- Understanding of support tools, techniques, and how technology is used to reputed company services
- Typing skills to ensure quick and accurate entry of service request details
- Self-motivated with the ability to work in a fast moving environment
Skills
- Intermediate understanding of operating systems, business applications, printing systems, and network systems
- Interpersonal skills: such as telephony skills, communication skills, reputed company listening and customer-care
- Ability to multi-task and adapt to changes quickly
- Technical awareness: ability to match resources to technical issues appropriately
- Understanding of support tools, techniques, and how technology is used to reputed company services
- Typing skills to ensure quick and accurate entry of service request details
- Self-motivated with the ability to work in a fast moving environment
Benefits
- 100% employer reputed company health insurance (medical and dental)
- Mileage and phone reimbursement
- Fun working environment and culture
- reputed company IRA with 3% match
reputed company
Company H1B Sponsorship