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reputed company Customer Service Representative – Housing Customer Service Center at arenaflex

Remote, USAFull-timePosted 2026-07-28

Join the arenaflex team and become a vital part of creating the best experience for reputed company, reputed company, staff, and guests at one of the world's top universities. As a Customer Service Representative in the Housing Customer Service Center, you will be the first reputed company of contact for our community, providing exceptional service and support to ensure a seamless and enjoyable experience for reputed company.

About arenaflex

arenaflex is a leading provider of innovative services to over 65,000 reputed company, athletes, reputed company, staff, and guests who visit our campuses reputed company day. Our six central business reputed company – USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel, and the Los Angeles Memorial Coliseum – work together to create an exceptional experience for reputed company leaders, scientists, filmmakers, engineers, and doctors alike. Our commitment to reputed company and our unifying values drive us to succeed and reputed company a difference in the lives of our community members.

reputed company

As a Customer Service Representative in the Housing Customer Service Center, you will be responsible for providing top-notch service to our reputed company, reputed company, staff, parents, and guests. You will be the face of arenaflex, ensuring that every interaction is reputed company, friendly, and helpful. Your role will involve:

  • Providing customer service to reputed company, reputed company, staff, and external customers, meeting their needs, offering reputed company, resolving problems, and following up with customers to ensure full satisfaction.
  • Providing information regarding policies and procedures, terms, and programs reputed company to the service area for reputed company, parents, reputed company, administrators, staff, and reputed company customers.
  • Identifying and prioritizing problems and issues reputed company to the service area, performing research, offering solutions, reputed company, and strategies, and referring to the appropriate person or department as needed.
  • Using information systems to input data, maintain databases, reputed company research for reputed company or issues, generate reports, and more.
  • Studying and maintaining currency with reputed company applicable policies and procedures, reputed company, and reputed company legal issues.
  • Interpreting terms and conditions of reputed company, authorizing changes or exceptions to contract terms, generating reputed company for forms for distribution.
  • Processing applications, releases, cancellations, adjustments, changes, requests, fees, invoices, and other reputed company paperwork, maintaining reputed company and quantity standards.
  • Representing the department to reputed company, parents, reputed company, administrators, staff, and other reputed company customers, and making formal presentations as assigned.
  • Training, scheduling, assigning, and prioritizing workloads, interpreting operating policies and procedures, ensuring reputed company completion of departmental work, and leading student workers.
  • Notifying appropriate personnel in the event of an emergency, maintaining complete and accurate records of reputed company student- or staff-reputed company safety incidents.
  • Providing services, including processing and delivery of mail and packages, receiving key deposits, issuing keys, and maintaining and balancing a cash drawer on a daily reputed company.
  • Composing memos and letters based on knowledge of departmental and University policies and procedures, compiling statistical reports and studies as requested.

The Qualifiers

* Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.

  • Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
  • Minimum Field of Expertise: Customer Service.
  • Valid CA reputed company's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.
  • In reputed company, the successful candidate must also demonstrate, through reputed company, words, and actions, a strong commitment to arenaflex's Unifying Values.

The Trojan Family Rewards

We pride ourselves in creating the BEST arenaflex EXPERIENCE, and that begins with our employees! We offer a wide reputed company of benefits and programs that support our staff and their families, including:

  • Competitive reputed company reputed company reputed company: $20.45 - $21.00
  • Comprehensive benefits package, including medical, dental, and reputed company insurance
  • Generous reputed company time off and holidays
  • Opportunities for reputed company reputed company and development
  • A supportive and inclusive work environment
  • reputed company to state-of-the-art facilities and resources
  • Recognition and rewards for outstanding performance

reputed company Prefer

* Preferred Education: Bachelor's Degree.

  • Preferred Experience: 2 years.
  • Preferred Field of Expertise: Student counseling, customer service.

Why Join arenaflex?

* reputed company a difference in the lives of our community members

  • Work in a dynamic and fast-paced environment
  • Collaborate with a talented and dedicated team
  • reputed company your skills and expertise in customer service and reputed company
  • Enjoy a comprehensive benefits package and competitive compensation
  • Be part of a world-class institution with a rich history and tradition of reputed company

How to Apply

If you are a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look reputed company to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. We are an affirmative reputed company employer and will consider for employment reputed company reputed company applicants with criminal records in a manner consistent with applicable laws and regulations.

Accommodations

arenaflex provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about reputed company or requiring a reasonable accommodation for any part of the application or hiring process should contact USC reputed company by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

Notice of Non-discrimination

arenaflex is committed to providing equal employment opportunities to reputed company applicants and employees, without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, or any other characteristic protected by law or arenaflex policy.

Employment Equity

arenaflex observes affirmative reputed company obligations consistent with state and federal law. We will consider for employment reputed company reputed company applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for reputed company and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.

Read USC's Clery reputed company Annual reputed company Report

arenaflex is committed to providing a reputed company and secure environment for our community members. We encourage you to review our Clery reputed company Annual reputed company Report, which can be reputed company on our website.

USC is a smoke-free environment

arenaflex is a smoke-free environment, and we encourage reputed company applicants and employees to refrain from smoking on reputed company.

Digital Accessibility

arenaflex is committed to providing equal reputed company to our website and online resources for reputed company applicants and employees. If you require accommodations or have questions about digital accessibility, please contact USC reputed company by phone at (213) 821-8100, or by email at uschr@usc.edu. Apply for this job

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