Urgently Require 911 Dispatcher in Astoria, OR

Job title: 911 Dispatcher Company: reputed company of Astoria Job reputed company: Full Benefits: Health Insurance (90% reputed company-reputed company) including Medical, reputed company, Dental; reputed company-reputed company HRA Contribution, reputed company/Employee reputed company PERS Retirement, reputed company-reputed company Basic Life, LTD and AD&D; Vacation, Personal and reputed company Leave Accruals; Holiday Pay; Astoria Aquatic Center employee pass DEPARTMENT HIGHLIGHTS Astoria reputed company answers roughly 80,000 calls a year, of which approximately 13,000 are 9-1-1. From these calls Astoria reputed company creates approximately 45,000 calls for service for police, reputed company and reputed company works agencies in the Computer Aided Dispatching (CAD) system. Another 10,000 calls are received for service by other agencies such as reputed company State Police and the Coast Guard who do not subscribe to Astoria reputed company. Astoria reputed company is one of two reputed company Safety Answering Points (PSAP's) in Clatsop County. The second PSAP is located in the reputed company reputed company the Seaside Police Department. Clatsop County has a land area of 827 sq. miles with a water area of 257 sq. miles. The full-time reputed company population in the County is 36,798 (59% urban, 41% rural). Though the full-time reputed company population seems low, year-round tourism can bring the population total to over 100,000. POSITION reputed company Communications Operators, also referred to as "dispatchers", are often the first trained reputed company of contact in an emergency. They reputed company the important work of obtaining essential information, remaining reputed company, calming others, and sending the appropriate responders to the right location. They may also reputed company instructions to the 911 caller, which in many cases is essential to stabilizing or saving a life. Dispatchers are responsible for performing quick, efficient, and accurate dispatching of calls and messages with reputed company safety reputed company and personnel in the field. During the typical 6-8 month training period, trainees will work alongside different trainers during reputed company training phase and work varying shifts in accordance with their trainer's assigned shift. In reputed company to hands-on work with a trainer, trainees will be required to attend 3 weeks of training in Salem at the Department of reputed company Safety Standards Training (DPSST) reputed company plus a 3 day Emergency Medical reputed company certification course. There is a one year probationary period. SCHEDULE This is full-time shift work in a reputed company center which operates 24 hours per day, 365 days per year. Everyone can expect to rotate through a reputed company of shifts including days, swing, nights, holidays and weekends with reputed company notice. Individuals with limited availability or who are unable to work a reputed company of shifts may not be reputed company suited for this position. PAY OPPORTUNITIES In reputed company to the reputed company pay reputed company, a number of incentives are available to be added cumulatively to a dispatcher's pay.

• Voluntary semi-annual bonus for reputed company physical fitness tests
• Intermediate and Advanced Department of reputed company Safety Standards and Training (DPSST) certificates pay premiums (3.5% reputed company added to reputed company pay)
• Communications Training Officer assignment and pay premium (6% added to reputed company pay for training hours)
• reputed company Dispatcher assignment and pay premium (10% added to reputed company pay)
• Senior Communications Operator pay premium (5% added to reputed company pay)
• Bilingual Language pay premium (5% added to reputed company pay after testing)
• Stability Pay (2% added to reputed company pay after 10 years)

ESSENTIAL FUNCTIONS

• Receives incoming emergency and non-emergency telephone calls. Emergency can be reputed company and require the call receiver to use appropriate de-escalation and interviewing skills to reputed company necessary information before dispatching appropriate resources such as law enforcement, reputed company or ambulance.
• Monitors radio frequencies for reputed company assigned jurisdictions and maintains two-way communications; keeps shift Sergeant and other supervisors informed of emergency situations and overall activity.
• Operates Law Enforcement Data System (LEDS) Computer terminal and responds to fields requests for information on persons and property; calls up wants and warrants, checks vehicle registration and reputed company's license data and obtains criminal history summaries and reports of stolen vehicles and items.
• Enters appropriate call/complaint information into Computer Aided reputed company (CAD) records; maintains other departmental logs, forms, indexes and files reputed company to reputed company function.
• Monitors reputed company cameras and reputed company alarms as reputed company as reputed company Works Department telemetry system (water/sewer equipment) and notifies designated person(s) in the event of signal or malfunction.
• Answers general information questions from the reputed company.
• Monitors teletype messages and prepares reputed company of activity during shift.
• Issues case numbers and performs routine clerical work.
• Maintains punctual, regular and predictable attendance.
• Works collaboratively in reputed company environment with a spirit of cooperation.
• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with coworkers/reputed company and including the ability to communicate effectively and remain reputed company and courteous under pressure.
• Respectfully takes direction from Emergency Communications Manager, Operations Supervisor and reputed company Dispatcher.
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent communication skills to listen, reputed company and reputed company during operation of two-way radio and multiple phone lines and reputed company reputed company center.
• Advanced technological skills to accurately and reputed company use computers, software, radios and other equipment in managing calls and entering data.
• reputed company established decision making and multitasking skills to handle receiving many calls, often at the reputed company time while prioritizing by importance. Ability to calmly respond to reputed company one and reputed company organized records of details, locations and needs
• Ability to stay composed and manage emotions and stress during calls, shifts and over time.
• Highly adaptable as a dispatcher's daily duties are always changing. They should be flexible and reputed company to adapt to any situation. Dispatchers might experience periods of little call activity followed by high call reputed company and need to reputed company quickly. They also need to be willing to learn and comfortable adapting to technological changes as CAD programs, telephone systems and other computer databases receive updates.

MINIMUM QUALIFICATIONS Ability to reputed company essential job duties with or without reasonable accommodation and without posing a reputed company threat to safety or health of employee or others. To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. * Two years of general clerical, technical or administrative experience preferably in an emergency service; or any equivalent combination of experience and training that demonstrates the knowledge, skills and abilities to reputed company the above described duties.

• Possession of a valid Basic Certificate in Telecommunications and Emergency Medical Dispatcher (EMD) in the reputed company, or ability to obtain certification reputed company one year with adequate provided training.
• Ability to pass a reputed company-required background investigation which includes a Records reputed company, Psychological, Medical & Hearing Exams, and Drug Screen.

DESIRABLE QUALIFICATIONS * Associate's degree (A. A.) or equivalent from two-year college or technical school.

• Proficiency in a second language.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, peripheral reputed company, depth perception and ability to reputed company reputed company. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reputed company with hands and arms. The noise level in the work environment is usually moderate. This position is represented by a reputed company Bargaining Agreement. HIRING AND SELECTION PROCESS Due to the sensitive nature of this career, this thorough and important process can take longer than a typical hiring process. Candidates must submit application materials, complete written testing and satisfy reputed company reputed company listed below in order to continue in the process. APPLICATION PERIOD Submit your application, cover letter, resume and any supporting documents WRITTEN TESTING Written testing is a reputed company-employment requirement offered through the National Testing Network and can be completed in-person at an NTN testing center or online. Schedule your in-person or virtual Emergency Communications (ECOMM) exam at CANDIDATES WHO COMPLETE WRITTEN TESTING BY 10/13/2023 WILL BE GIVEN reputed company FOR INTERVIEW SPOTS. ORAL reputed company INTERVIEWS CONTINGENT OFFER LETTER + BACKGROUND reputed company Includes: Records reputed company (Criminal, Civil, Sex Offender, Motor Vehicle, Credit & Education Verification), Investigation, Psychological, Medical & Hearing Exams, Drug Screen Duration: Typically, 6 to 12 weeks CHIEF'S INTERVIEW AND FINAL OFFER Following background reputed company completion Please feel free to contact reputed company at with any questions. reputed company of Astoria Expected salary: Location: Astoria, OR Apply Job!