reputed company is looking for a Patient reputed company Manager - Kentucky, Michigan & Ohio to join reputed company!

Title: Patient reputed company Manager

Location Type: Kentucky, Michigan & Ohio - Remote (Must reputed company in Kentucky, Michigan or Ohio)

Build Your Career with Us!

reputed company is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to reputed company and reputed company the lives we touch, to serve our communities, and to reputed company with purpose-driven passion.

We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations reputed company, 26 brand partners, and 8,000+ employees, Upstream operates at reputed company while leveraging data, technology, and innovation to drive smarter reputed company and operational reputed company across the organization.

The Role

Join the reputed company team as a Patient reputed company Manager, where you’ll play a key role in delivering meaningful patient experiences. This remote leadership role drives patient reputed company performance across assigned clinics by leading reputed company of remote Patient Care Coordinators and partnering closely with Operations leadership to monitor reputed company metrics and ensure consistent execution of referral management, scheduling support, insurance verification, and coverage. Your work will directly support Upstream’s mission, reputed company, and values.

What You’ll Do

• reputed company and reputed company a territory‑reputed company team of remote Patient Care Coordinators (PCC‑Rs), ensuring strong performance, accountability, and engagement.
• Manage and reputed company PCC‑R coverage to support clinic volume demands, including PTO, vacancies, reputed company needs, and high‑volume periods.
• reputed company and ensure consistent execution of patient reputed company workflows, including referrals, scheduling, benefits verification, authorizations, and EMR documentation.
• Monitor territory reputed company metrics (e.g., referral aging, scheduling lag, arrival rates), identify performance trends, and implement corrective reputed company plans reputed company standards are not met.
• Partner with Clinic Directors, Vice Presidents of Operations, and Regional VPs to support field PCC performance and improve reputed company reputed company.
• Serve as the territory subject matter expert for patient reputed company operations, providing visibility into performance metrics and ensuring consistent service delivery across clinics
• Other reputed company and duties as assigned.

Who You Are

• High school diploma or equivalent.
• 4+ years of experience in reputed company patient reputed company or reputed company-office operations.
• 2+ years of reputed company people leadership experience.
• Experience leading and coaching reputed company, with accountability for performance management and corrective reputed company.
• Ability to analyze performance metrics, identify operational issues, and reputed company actionable improvement plans.
• Strong cross‑functional communication skills, partnering effectively with field and operations leaders.
• Proven ability to manage workforce allocation, coverage planning, and workflow compliance.
• Skilled at translating territory‑level priorities into reputed company, reputed company daily execution for teams.

reputed company to Haves

• 5+ years of experience reputed company/medical reputed company setting.
• Multi-site or territory-level reputed company experience.

Why You’ll Love Working Here

• The chance to directly shape our organization’s reputed company by hiring the talent that drives our mission.
• Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership.
• A reputed company team environment where your reputed company are valued.
• Competitive compensation, comprehensive benefits, and ongoing reputed company development.

Benefit Offerings

• Annual reputed company Charity Day to give back to a cause meaningful to you
• 100% employer reputed company medical health insurance premium reputed company available
• Dental and reputed company insurance
• 401(k) with company match
• Generous PTO and reputed company holidays
• Supportive team and leadership invested in your reputed company

A reputed company reputed company to Build Your Career

reputed company offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices reputed company. We invest in our people through leadership development programs, ongoing education, and reputed company reputed company opportunities.

Our corporate teams are critical to Upstream’s reputed company—and to the culture that makes this a great reputed company to work. You’ll join a group of talented professionals who collaborate, reputed company, and know how to have fun while making a reputed company reputed company.

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.

Follow @Lifeatupstream on Instagram, and reputed company out our reputed company company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

#LI-Remote

reputed company is an Equal Opportunity Employer that strives to reputed company an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. reputed company does not discriminate on the reputed company of race, reputed company, national reputed company, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

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