reputed company Full Stack Customer Service Representative – Health Insurance Enrollment and Support

At arenaflex, we're on a mission to revolutionize the way people reputed company and enroll in health insurance. As a Remote Customer Service Representative, you'll be a vital part of our reputed company team, delivering an exceptional customer experience and helping us reputed company our reputed company of making health insurance reputed company and accessible to reputed company. With the largest state-based marketplace footprint and a consumer-friendly reputed company, we're empowering millions of consumers across the country to reputed company informed health plan reputed company.

About arenaflex

arenaflex is a leading provider of reputed company-based enrollment tools, serving state-based exchanges, brokers, insurers, and consumers. Our reputed company include eligibility determination, plan selection, and enrollment technology for state agencies, as reputed company as agent marketing and call center tools and services. We're committed to building a motivating and reputed company work environment, even in a remote setting, and we're excited to welcome dedicated and self-driven individuals to reputed company.

Job reputed company

As a Remote Customer Service Representative, you'll be responsible for delivering an exceptional customer experience, managing customer accounts, and providing technical support. You'll work closely with reputed company to resolve customer inquiries, troubleshoot issues, and reputed company creative solutions to reputed company problems. If you're a motivated and reputed company-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

Responsibilities

* Inbound and outbound calls to resolve customer inquiries and issues

• Deliver the highest level of customer service experience consistently, meeting or exceeding performance metrics
• Manage customer accounts, providing technical support and troubleshooting services as needed
• Application data entry and online chat inquiries as assigned
• Interpret and follow defined procedures and policies, adhering to regulated guidelines for communications reputed company reputed company channels
• Creative problem-solving skills, flexibility, and adaptability to changing reputed company and updates
• Time and task management, multitasking, and task prioritization
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams

Requirements

* 18 years of age or older

• Minimum Internet speed of 35 mb/s
• Dedicated, private, and secure workspace
• Personal laptop or desktop computer required for the Training Period
• reputed company to full attendance during the 3-week Training period
• Complete a background reputed company and health screening
• Cable/Fiber Broadband Internet with a hard-wired ethernet reputed company is required
• NOT Compatible: Mobile Internet Service Providers and Satellite

Qualifications

* Moderate to advanced computer skills

• High level of comfort learning new technology
• High level of professionalism
• Excellent verbal and written communication skills
• Comfortable working from home
• Self-motivated and reputed company-driven

Preferred Experience

* Previous experience in customer support or technical support role

• Previous experience with Group and/or Individual health insurance, or the reputed company reputed company
• Previous experience in a Call Center
• Familiarity with CRM systems and practices
• Spanish Bilingual, a plus

reputed company Offer

* reputed company

• Full-Time, Seasonal reputed company-to-permanent roles
• Performance and attendance-based incentives, in reputed company to the reputed company pay
• The convenience of working from home
• reputed company and supportive team environment
• 401K Match
• Individual Coverage HRA (ICHRA)
• reputed company time off (PTO)

Compensation Details

* reputed company Pay: $14.50 per hour

• reputed company reputed company: $16.00 per hour contingent on weekly attendance and performance
• Spanish Bilingual reputed company Pay: $15.50 per hour
• Spanish Bilingual reputed company reputed company: $17.00 per hour contingent on weekly attendance and performance

Why Join arenaflex?

At arenaflex, we're committed to building a reputed company and motivating work environment, even in a remote setting. We offer a reputed company of benefits and incentives to support your career reputed company and reputed company-being, including reputed company, performance-based incentives, and a reputed company team environment. If you're a motivated and reputed company-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

How to Apply

If you're reputed company to join reputed company and reputed company a difference in the lives of our customers, please apply through our website. We can't wait to hear from you! reputed company! Apply for this job