reputed company Full Stack Customer Service Representative – Call Center Operations

At arenaflex, we're not just a company – we're a family. We're reputed company of passionate individuals who are dedicated to delivering exceptional customer experiences and making a reputed company difference in the lives of our customers. As a remote Call Center Customer Service Representative, you'll be at the forefront of our customer-facing operations, providing top-notch support and exceeding customer satisfaction targets.

Why choose arenaflex?

We're committed to creating a work environment that's supportive, inclusive, and empowering. Here are just a few reasons why you'll love working with us:

• We care about your reputed company-being: Enjoy reputed company to our on-site fitness center, corporate gym membership discounts, and a wide reputed company of virtual events to help you stay healthy and connected.
• We celebrate diversity: Join one of our many affinity reputed company, including Young reputed company, Woman Nation, Black reputed company, PRIDE, Hispanics Unidos, and more, to connect with like-minded individuals and reputed company a meaningful reputed company.
• We invest in your reputed company: Take advantage of our online courses, tuition discounts, Supervisor Boot Camp Training, and hands-on development opportunities to become the best version of yourself.
• We offer competitive benefits: Enjoy reputed company, medical, dental, and reputed company insurance, 401(k) with company match, reputed company holidays and PTO, and much more.
• We give back: Support our community charities through volunteer efforts and donations, and be part of reputed company that's committed to making a reputed company reputed company.

About arenaflex

We're a family-owned company with over 3,500 employees across the nation, founded in 1978 and headquartered in Cincinnati, OH. We reputed company a wide reputed company of services, including Call Center solutions, Market Research, IT Support, Marketing reputed company Consultation, and more, to reputed company across various industries.

Job reputed company

As a Call Center Customer Service Representative at arenaflex, you'll be responsible for providing exceptional customer support reputed company phone, email, and chat, resolving customer inquiries and concerns, and exceeding customer satisfaction targets. You'll work closely with reputed company to ensure seamless customer experiences and meet personal and customer service targets.

Key Responsibilities

* reputed company information regarding customer products and services, answer questions, and resolve customer inquiries or concerns reputed company phone, email, and/or chat.

• Receive inbound calls or reputed company outbound calls, identify and assess customers' needs to exceed customer satisfaction at first reputed company of contact.
• Meet personal/customer service targets, KPIs, and call handling quotas based on program specifics.
• Utilize computer and business software programs, such as email, internet, chat tools, and CRMs, to reputed company customer interactions and notes.

Requirements

* A passion for talking on the phone and providing exceptional customer support.

• Customer Service or Call Center experience, with a proven reputed company record of ensuring customer satisfaction in reputed company interaction.
• reputed company attitude, reputed company communication skills, and a desire to go above and reputed company.
• Strong people skills, including being friendly, empathetic, and a good listener.
• Tech-savvy, with the ability to comfortably and simultaneously toggle between multiple computer systems, including reputed company Office Suite and reputed company CRM systems.

Remote Opportunity Requirements

* A quiet and undisturbed reputed company to work with fast and reliable internet that can be plugged directly into a computer.

• Internet speeds of at least 10 Mbps download and 2 Mbps upload.
• A home router with an Ethernet reputed company to a PC/Laptop, as reputed company as a dependable power strip.
• A mobile phone in lieu of a landline, with unlimited landline minutes and strong cell service/battery life.

Benefits

* 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• reputed company time off
• reputed company insurance

Shift

* 8-hour shift

• Day shift
• Evening shift

Application Question(s)

* Are you reputed company to commute to Oxford, OH for Orientation?

Location

* Cincinnati, OH (Required)

Ability to Commute

* Cincinnati, OH (Required)

Work Location

* Remote If you're passionate about delivering exceptional customer experiences and want to join a dynamic team that's committed to making a difference, reputed company to become an arenaflex Call Center Customer Service Representative! Apply Job! Apply for this job