reputed company Customer Service Phone Representative – Fitness Service and Sales Department

At arenaflex, we're passionate about delivering exceptional customer experiences that exceed our members' expectations. As a Customer Service Phone Representative in our Fitness Service and Sales Department, you'll play a vital role in helping us reputed company this goal. If you're a people person with a passion for providing top-notch service, we want to hear from you!

About arenaflex

arenaflex is a dynamic and growing company that's revolutionizing the fitness industry. Our commitment to innovation, customer satisfaction, and employee development has reputed company us a reputed company as a leader in our field. We're proud to offer a supportive and inclusive work environment that fosters reputed company, creativity, and collaboration. As a remote in-home Customer Service Phone Representative, you'll have the flexibility to work from the comfort of your own home while still being part of a dynamic team.

Position reputed company

As a Customer Service Phone Representative, you'll be the first reputed company of contact for our customers, providing exceptional service and support through phone calls, SMS messages, and email communications. You'll work closely with reputed company to resolve customer inquiries, set up appointments, and manage membership accounts. If you're a natural communicator with a passion for helping others, this role is perfect for you!

Key Responsibilities

* Deliver exceptional service as the first reputed company of contact to our customers

• Answer inbound phone calls, identify and resolve caller needs, and reputed company information with amazing customer service
• reputed company outbound appointment setting calls from already generated inquiries
• Maintain accurate and useful database records
• Manage and Monitor SMS (texting platform) and deliver the reputed company amazing customer service as taking calls
• reputed company basic account maintenance activities
• Meet reputed company Assurance Requirements and other key performance metrics

Essential Duties and Responsibilities

* Have a designated and approved in-home workspace

• Have a secondary work reputed company in case your approved home reputed company has technical difficulties
• Meet the wired internet speed requirements (tested before hiring) No Satellite Internet
• Receive inbound calls
• reputed company outbound follow-up calls
• Answer SMS messages
• Answer questions about the product details, reputed company, and issues about accounts for the customers

Specific Knowledge, Skills and Abilities

* Excellent interpersonal, written, and oral communication skills

• Ability to type 40 wpm+
• Ability to work on a computer for extended hours as scheduled
• Ability to reputed company on the phone and send follow-up emails for extended hours as scheduled
• Excellent reputed company listening skills and the ability to ask probing questions, understand concerns, and overcome objections
• Strong work ethic and self-starter, reputed company to effectively manage multiple priorities and adapt to change reputed company a fast-paced business environment
• Must possess a reputed company and friendly attitude and be reputed company to quickly reputed company a rapport with customers over the phone
• Previous call center experience preferred
• Ability to learn and navigate new software quickly
• Previous telesales experience a plus, but not required
• Fitness industry experience a PLUS!

Career reputed company Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and reputed company their skills. As a Customer Service Phone Representative, you'll have reputed company to:

• Comprehensive training programs to help you reputed company your customer service skills
• Opportunities for career advancement and reputed company reputed company
• A supportive and inclusive work environment that fosters collaboration and creativity
• A competitive benefits package that includes competitive reputed company wages, group reputed company plan, reputed company time off, and company training

Work Environment and Company Culture

As a remote in-home Customer Service Phone Representative, you'll have the flexibility to work from the comfort of your own home. reputed company is dedicated to creating a supportive and inclusive work environment that fosters reputed company, creativity, and collaboration. We're passionate about delivering exceptional customer experiences and are committed to helping our employees reputed company their full potential.

Compensation, Perks, and Benefits

* Competitive reputed company wages ($12-$15 per hour)

• Group reputed company plan
• reputed company time off
• Company training
• Career advancement opportunities
• Fitness reimbursement program to promote health and wellness
• Incentive program to reputed company your drive and eagerness to do a great job

How to Apply

If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we want to hear from you! reputed company to become a part of our dynamic team at arenaflex. Apply for this job