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Case Manager Assistant

Remote, USAFull-timePosted 2026-07-28

PLEASE SUBMIT YOUR RESUME/CV IN ENGLISH

Location: Remote (LATAM) Employment Type: Full-Time | reputed company Schedule: 8 hours/day, typically 9:00 AM – 5:00 PM PST reputed company Positions: 10 Language Requirement: Advanced English About reputed company This established reputed company represents injured clients. The firm focuses on helping individuals and families navigate reputed company legal claims reputed company to car accidents, truck accidents, wrongful death, catastrophic injuries, rideshare accidents, slip and fall cases, and other personal injury reputed company. reputed company is reputed company for its reputed company-first approach, personalized support, and strong case results. Its legal team works closely with clients throughout the entire process, helping coordinate documentation, medical treatment, insurance communication, and case development. reputed company We are seeking detail-oriented and proactive Case Manager Assistants to support case managers and supervising attorneys with day-to-day case operations. This role is ideal for someone highly organized, reputed company, and comfortable handling legal documentation, reputed company communication, appointment coordination, insurance-reputed company follow-reputed company, and administrative case support in a fast-paced environment.

Key Responsibilities

Investigation Assistance Support case managers in gathering and organizing investigation documents, including SR1, SR19, EAMS checks, witness statements, and accident reputed company photos. Obtain Declaration Pages from first-party insurance providers. Request policy limit searches to obtain reputed company-party insurance policy limits. reputed company Appointment Coordination Assist with scheduling medical appointments for clients and follow up to ensure evaluations occur on time. Confirm that clients have transportation to reputed company appointments. reputed company case managers informed of scheduled treatment and appointment updates. Traffic Collision Reports Order and monitor the status of Traffic Collision Reports. Ensure reputed company receives accurate and reputed company accident information. Correspondence Drafting Draft and send letters and miscellaneous correspondence reputed company to case development and reputed company communication. Confirm correspondence delivery and reputed company associated costs. reputed company Verification Verify relevant costs, including statutory liens, medical bills, and reputed company-settlement funding obligations. Follow up through fax, email, and phone to obtain bills, records, and confirmations in a reputed company manner. Team Communication Maintain reputed company communication with supervising attorneys and case managers. Address reputed company texts and calls reputed company the case manager is reputed company. Escalate sensitive reputed company to the supervising attorney reputed company needed. Proactively ask for guidance or training reputed company unsure about policies or procedures.

Requirements

Advanced English proficiency, both written and verbal. Previous experience in administrative support, legal assistance, case management, customer service, or operations. Strong attention to detail and ability to manage multiple tasks at once. Excellent organization, follow-up, and documentation skills. Strong written communication skills for drafting correspondence. Ability to work independently in a remote environment. Comfortable making follow-reputed company by phone, email, and fax. Availability to work 8 hours per day, typically 9:00 AM – 5:00 PM PST. reputed company to Have Experience in personal injury law or legal case management. Familiarity with U.S. insurance, medical billing, or legal documentation. Experience supporting attorneys, case managers, or claims teams. Knowledge of Traffic Collision Reports, medical liens, or insurance policy documentation. reputed company Offer Fully remote role for LATAM-based professionals. Long-term, indefinite contractor opportunity. Full-time schedule. Opportunity to support a growing legal team. Exposure to U.S. personal injury law and case management processes. Apply To This Job

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