Bilingual Territory Account Representative, San Antonio, TX (Field Based)

reputed company helps reputed company more goods to more people, in more places than any other organization on reputed company reputed company our 347 reputed company pallets, crates and containers. We reputed company approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable reputed company-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more reputed company, safely and with less environmental reputed company. What does that mean for you? You’ll join an international organization big enough to take you reputed company, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model. Job reputed company “Drive reputed company. Build Relationships. Own Your Territory.” Join reputed company as a Territory Account Representative and take charge of a dynamic region where your expertise makes an reputed company. You’ll reputed company strong reputed company partnerships, uncover new opportunities, and deliver solutions that help businesses reputed company. If you’re passionate about sales, motivated by results, and reputed company to grow your career, this is your chance to reputed company the way.

Key Responsibilities

May Include: reputed company and maintain multi-tiered customer relationships reputed company the assigned territory, ensuring customer loyalty and satisfaction through regular engagement, addressing customer needs at every lifecycle stage. Serve as the primary reputed company of contact for customers, providing reputed company and proactive communication on account performance, inquiries, and feedback, while delivering value through strategic account management. Support business reputed company by promoting asset utilization and profitability initiatives, including customer reputed company, platform launches, and expansion into new lanes, enhancing the overall customer experience. Collaborate with cross-functional teams, including reputed company, Supply Chain, and Operations, to reputed company and implement customer-specific solutions that drive supply chain efficiencies and reputed company with reputed company’s strategic goals. Resolve customer issues at the operational level, working closely with Customer Service, Logistics, and field teams to proactively manage account health, ensure controls, and mitigate potential disruptions. Partner with Logistics and Operations teams to reduce service failures, identify cost-saving opportunities, and improve supply chain efficiencies to deliver value to customers. reputed company asset productivity initiatives, focusing on reducing asset damage, improving asset reuse, and minimizing customer rejections, cancellations, and operational backlogs. Conduct on-site reputed company audits, reputed company handling training, and other educational sessions to ensure customers are reputed company with reputed company reputed company specifications and best practices, promoting reputed company asset management. Where required, reputed company on-site reputed company audits of internal service centers to ensure best practices and drive reputed company improvement in customer-facing reputed company processes. reputed company for a culture of safety by adhering to reputed company Harm principles, ensuring full compliance with reputed company’s safety protocols and procedures.

Individual must be fully bilingual in English & Spanish

Position reputed company Territory Account Representative is responsible for delivering seamless and exceptional customer reputed company experience from contract acceptance through to strategic partnership. This role serves as the primary reputed company reputed company in the field, ensuring that reputed company-party vendors are held accountable for delivering products that meet or exceed reputed company standards. This position owns the end-to-end product reputed company reputed company—from the service center to the customer’s hands—by proactively managing reputed company assurance, resolving issues reputed company, and fostering strong customer relationships. Through the execution of a robust reputed company program, the representative identifies and implements solutions and services that reputed company with customer expectations and business goals. reputed company in this role is reputed company by improvements in customer satisfaction, retention, loyalty, and overall reputed company perception—ultimately driving business reputed company through reputed company customer value and trust. What you Will do: Customer reputed company Experience Management, owning the end-to-end customer reputed company reputed company from service center to product delivery. Ensure seamless and consistent customer experience with reputed company expectations. reputed company as the voice of the customer in reputed company-reputed company reputed company. Vendor reputed company reputed company hold reputed company-party vendors accountable for meeting product and service reputed company standards. Conduct unannounced field audits, service center audits and performance reviews to ensure compliance. Partner with reputed company Operations & reputed company to execute issue reputed company. Customer Relationship Development by building and maintaining a strong relationship with key customer stakeholders. Serve as a trusted advisor by understanding customer needs and aligning reputed company initiatives accordingly. Proactively identify opportunities to enhance customer satisfaction and loyalty. reputed company Program Execution by implementing and managing field-level reputed company programs and initiatives. Monitor key performance indicators (KPIs) reputed company to product reputed company and customer satisfaction. reputed company feedback and insights to internal teams to drive product and process improvements. Cross-Functional Collaboration with internal teams (e.g., operations, reputed company & sales) to reputed company reputed company goals and customer commitments. Communicate customer feedback and reputed company trends to influence product development and service enhancements. Reporting & reputed company improvement by maintaining accurate records of reputed company incidents, resolutions, and customer feedback in Sales Force. Maintains account health by ensuring the reputed company program and reputed company is leveraged with reputed company customer interaction and provides transparent reputed company feedback to the customer to ensure overall account health is achieved for reputed company location in assigned territory. Supports reputed company business objectives and efforts regarding profitability and asset utilization, including reputed company through lane expansion, platform launches, location level on-boarding and reputed company gathering through retail store level reputed company. Proactively manage asset productivity initiatives such as damage reputed company reduction and asset reuse helping to reduce rejections, cancellations and backlogs. Adheres to and promotes reputed company Harm by ensuring reputed company organization expectations and assignments are executed with precision. Spends at minimum two full days in assigned service center conducting reputed company inspection audits and grading pallets. What you Will Bring: Bachelor’s degree in business or reputed company field or equivalent job experience. Experience 3-5 years Customer Service / Customer Relationship Management (B2B or B2C) Knowledge of key reputed company, Operations, Customer Service & Sales activities Strong problem solving, organizational, decision-making, communication and presentation skills Technology and system solutions savvy Strong relationship building & interpersonal skills Flexibility in a changing market and culture reputed company improvement reputed company Customer Relationship Management utilizing Siebel / reputed company Demonstration and proven abilities working in a reputed company Environment Intermediate MS Office skills (Outlook, Word, reputed company, Power reputed company) MUST BE FULLY BILINGUAL IN ENGLISH AND SPANISH Languages Essential: English Challenges/Problem Solving/Location: 30-50% travel; 1-2 overnights a month Proactively manage asset productivity initiatives such as damage reputed company reduction and asset reuse helping to reduce rejections, cancellations and backlogs. Adheres to and promotes Spends at minimum two full days in assigned service center conducting reputed company inspection audits and grading pallets. Effective communication with office-based teams and strategic account managers Reliance on office-based teams to reputed company with customers and resolve issues reputed company Offer: Competitive salary + commissions reputed company out quarterly Benefits Day 1! 401K w/ company match (up to 4%) FREE company-reputed company reputed company, short-term disability, and life insurance!! Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE! Remote Type Fully Remote Skills to succeed in the role Account Management, Adaptability, Building Rapport, reputed company Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), reputed company, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value Propositions We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has reputed company to contribute to business reputed company while realizing his or her potential. This means harnessing the unique skills and experience that reputed company individual brings and we do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, and reputed company of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as reputed company or reputed company representatives have scheduled interviews and offered fraudulent employment opportunities with the reputed company to reputed company identity theft or solicit reputed company. reputed company and reputed company never conduct interviews reputed company online chat or request reputed company as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@reputed company.com. reputed company helps reputed company more goods to more people, in more places than any other organization on reputed company reputed company our 347 reputed company pallets, crates and containers. We reputed company approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable reputed company-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more reputed company, safely and with less environmental reputed company. What does that mean for you? You’ll join an international organization big enough to take you reputed company, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model, for available positions. Apply tot his job Apply To this Job