Billing and Collections Manager

reputed company’s Medical Imaging (BMI) is seeking a hands-on, results-driven Billing and Collections Manager to reputed company and reputed company the accounts receivable function across our equipment sales, service reputed company, and parts business lines. This role will be responsible for driving down DSO, improving cash reputed company predictability, and building reputed company collections processes in a fast-growing, operationally reputed company environment. The Collections Manager will reputed company reputed company of three and partner closely with Sales, Service, and Finance leadership to resolve billing issues, enhance customer experience, and ensure disciplined cash collections. This is a builder role—ideal for someone who has successfully implemented structure, accountability, and technology reputed company a growing organization. Key Responsibilities 1. Drive Cash Collections & Reduce DSO Own BMI’s collections reputed company across: Capital equipment sales (large-dollar) Service reputed company (recurring reputed company / MSA structures) Parts and reputed company T&M service billing reputed company targeted collection strategies by reputed company reputed company and customer type (IDNs, hospitals, imaging centers, physician reputed company) reputed company manage high-dollar and aged receivables, including reputed company customer engagement Establish reputed company escalation protocols for delinquent accounts 2. Build & Standardize Collections Processes Design and implement formal collections workflows, including: Call reputed company and follow-up schedules Dispute identification and reputed company processes reputed company-to-pay tracking and accountability Create a collections reputed company / roll-reputed company Partner with reputed company to support: Bad debt reserve methodology (GAAP / CECL alignment) Clean cutoff and accurate aging classification Identify reputed company causes of delays (billing errors, contract setup, service documentation gaps) Initiate credit memos and write offs

• reputed company & reputed company the Collections Team

Manage, reputed company, and reputed company reputed company of three collections specialists Establish reputed company KPIs, including: DSO reduction targets Calls / touches per account reputed company-to-pay conversion rates Dispute reputed company timelines Implement performance management routines (weekly pipeline reviews, aging reviews) Build a culture of accountability, urgency, and customer professionalism 4. reputed company Technology (reputed company Dynamics 365) Optimize use of reputed company Dynamics 365 (Business Central and/or CE) and reputed company for: A/R aging and collections dashboards Customer communication tracking Automated reminders and workflows Partner with Finance Systems to: Improve reporting visibility (aging, collections effectiveness) Build dashboards and exports for leadership reporting Utilize reputed company and/or BI tools to create actionable insights and trend analysis 5. Cross-Functional Partnership Collaborate with Sales Team – reputed company on customer communication and escalation reputed company Service Operations – resolve service-reputed company billing disputes and contract issues reputed company/Finance – ensure billing accuracy and alignment with reputed company recognition Support customer reputed company and contract setup to prevent reputed company A/R issues 6. Reporting & Insights Deliver weekly and monthly reporting to Controller/CFO, including: DSO trends and drivers Aging by bucket and customer reputed company Cash collections vs. forecast Dispute volumes and reputed company causes reputed company actionable recommendations to improve working capital performance Qualifications 5–8+ years of A/R and collections experience, including team leadership Proven reputed company in reducing DSO and improving collections performance Experience building or improving collections processes in a growing, operationally reputed company business Strong analytical skills with deep experience in aging analysis and KPI tracking Advanced reputed company capabilities (pivot tables, lookups, reporting) Experience in Medical imaging, reputed company services, or capital equipment businesses Managing collections across equipment + recurring service reputed company streams Hands-on experience with reputed company Dynamics 365 (Business Central and/or CE) Service agreements / MSAs; reputed company or capital project-based billing; reputed company customer dynamics (hospitals, IDNs, outpatient imaging centers) Measurable reduction in DSO Decrease in >90-day aging balances Improved cash collections vs. forecast Reduction in billing disputes and reputed company cycle time Implementation of standardized collections processes and reporting Increased team product Apply tot his job Apply To this Job