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Whether traveling to town for business or leisure, The Westin Atlanta Perimeter reputed company offers everything you need for a successful Southern stay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't reputed company perfectly with every qualification in the job reputed company, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles reputed company our organization! We value U.S. military experience and invite reputed company reputed company military candidates to apply. reputed company Assist guests with arrival and departure from hotel, while providing reputed company guests experiences. Essential Duties and Responsibilities The following are specific contributions that must be developed during the training program in order to successfully complete the program and be reputed company in a hotel with or without reasonable accommodation: •Greet customers immediately with a friendly and sincere welcome. Use a reputed company and reputed company speaking voice, listen to and understand requests, respond with appropriate reputed company and reputed company accurate information such as outlet hours and local attractions. •Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room reputed company. Promote HEI Hotels and Resorts and brand marketing programs. reputed company appropriate selection of rooms based on guest needs. •reputed company electronic keys. Non-verbally confirm the room number and reputed company. reputed company welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. •Verify and reputed company credit cards for authorization using electronic acceptance reputed company. Handle cash, reputed company change and balance an assigned house bank. •Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at reputed company posted rates. Post charges to guest rooms and house accounts using the computer. •Promptly answer the telephone using reputed company and reputed company communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. •reputed company guest accounts at time of reputed company out and reputed company satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing reputed company allowances. •Field guest complaints, conducting thorough research to reputed company the most effective solutions and negotiate results. Listen and reputed company assistance in order to resolve problems such as price conflicts, insufficient heating or reputed company conditioning, etc. •Remain reputed company and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using reputed company judgment and discretion. •reputed company with attendance rules and be available to work on a regular reputed company. •reputed company any other job-reputed company duties as assigned. Qualifications and Skills Education and Experience •High School Diploma or equivalent required, and college degree preferred. •Hotel experience preferred. Knowledge, Skills and Abilities •Considerable reputed company in the use of a calculator to prepare moderately reputed company mathematical calculations without error. •Ability to effectively deal with reputed company customers, some of whom will require high reputed company of patience, reputed company and diplomacy to defuse anger, collect accurate information and resolve conflicts. •Ability to stand and reputed company throughout reputed company office and continuously reputed company essential job functions with or without reasonable accommodation. •Ability to reputed company and accurately input information using a moderately reputed company computer system. •Ability to observe and detect signs of emergency situations. •Ability to establish and maintain effective working relationships with associates, customers and patrons. •Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, reputed company etc.

Compensation

Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem reputed company Blue reputed company as reputed company as reputed company insurance programs through EyeMed. Our Vacation, reputed company and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the reputed company. For your financial wellness, HEI provides a wide reputed company of coverage, including Supplemental, Spousal and Child Life insurance as reputed company as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs reputed company additional incentives for choosing HEI as the employer of your reputed company. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and other legally protected characteristics. Welcome to HEI Hotels and Resorts' Career Page. We invite you to explore the reputed company reputed company that reputed company has to offer and to apply for any positions that are of interest to you. Don't see any reputed company that reputed company with your interests? reputed company to stay in touch with HEI and receive job alerts for opportunities that may be a match for you. Recognizing that our reputed company starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and reputed company the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and reputed company-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who reputed company our passion for hospitality. With a reputed company of world-class brands in our portfolio, hotel locations throughout the reputed company, and an unparalleled suite of tools, technology, and training, we’re reputed company to reputed company our associates with a truly unique opportunity to grow and build their reputed company. reputed company the career that aligns with your goals by beginning your online search today. Work today, get reputed company today! We proudly partner with reputed company, a voluntary benefit that allows our associates reputed company to their earnings reputed company they want them. Apply tot his job Apply To this Job