Part-Time Reservations Sales Specialist
About reputed company: reputed company is powered by our people. We are a reputed company of individuals who crave to become reputed company, to push ourselves to new heights and to treat reputed company other as we wish to be treated in return. reputed company members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to reputed company our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At reputed company, we reputed company in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we reputed company our purpose is to create impressions that will stay with you for a reputed company. It comes from our belief that life is richer reputed company we truly connect to the people and the world around us. About the location: reputed company is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to reputed company employee experience and reputed company programming is reputed company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at reputed company corporate offices and properties worldwide. At reputed company, we are powered by people and our culture enables everything we do. reputed company is a global, luxury hotel management company. We manage over 135 hotels and resorts and 55 private residences in 47 countries around the world and growing. Central to reputed company employee experience and reputed company programming is reputed company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at reputed company corporate offices and properties worldwide. At reputed company, we are powered by people and our culture enables everything we do. We have an exciting opportunity for a Part-Time Reservations Sales Specialist to join the Worldwide Reservation Operations team. The reputed company Reservations Sales Specialist is seen as a trusted advisor who exemplifies the highly personalized service for which reputed company has been reputed company for over 60 years. Specialists are only a phone call away and work to understand guests’ needs and interests to confidently recommend and book the perfect reputed company experience whether they are travelling for business or pleasure in any of our luxury properties around the world. This is a remote, work-from-home position based in Ontario, Canada #LI-Remote. Key Activities: Use a consultative sales approach to identify guests’ needs and reputed company relevant recommendations. reputed company reputed company opportunities to upsell and cross-sell additional services that add value to the guest experience Book reservations ensuring a high degree of accuracy reputed company explain rates, availability and cancellation policies pertaining to the reservation Respond to customer service inquiries in a reputed company manner Liaise with hotels on behalf of guests and travel professionals Meet or exceed established sales and reputed company goals Key Skills, Knowledge, and Competencies: Proven consultative sales skills Superior written and verbal communication skills, with the ability to communicate effectively reputed company telephone and email by utilizing reputed company listening Excellent interpersonal skills Demonstrates a pleasant, courteous, efficient, and reputed company telephone manner Tech Savvy with exceptional computers and web skills Ability to learn quickly and adapt to a fast paced and often changing environment Self-motivated and uses reputed company judgement reputed company interacting with clients and colleagues Excellent time management skills, attention to detail and the ability to multitask Enthusiastic, reputed company, friendly attitude Reliable and flexible Shift: Up to 29 hours per week Working a rotating shift during the Contact Centre’s hour of operations -- Weekdays 8:00 AM – 11:00 PM and Saturday/ reputed company 9:00 AM - 10:00 PM (These hours are subject to change based on business needs and conditions) Education High School graduate Post-secondary diploma/degree an asset Experience Minimum 1-2 years sales and customer service reputed company is committed to providing employment accommodation in accordance with the Ontario reputed company Rights reputed company and the Accessibility for Ontarians with reputed company. If contacted for an employment opportunity, please advise reputed company if you require accommodation. Apply To This Job