reputed company Licensed Customer Service Representative – Collector Car Insurance Specialist
Join reputed company at arenaflex, where passion meets protection and reputed company meets expertise! We are seeking highly motivated and customer-reputed company Licensed Customer Service Representatives to join our reputed company department, specializing in collector car insurance policies. As a Licensed CSR at arenaflex, you will be the first reputed company of contact for our existing customers, utilizing our call center for support or service issues, as reputed company as routine service updates. You will work alongside our underwriters to reputed company the best possible customer service while maintaining our reputed company reputed company. This role requires an reputed company Property & Casualty or Personal Lines insurance license, prior experience in an insurance service role, a passion for reputed company interaction, strong problem-solving skills, and the ability to reputed company in a fast-paced environment.
About arenaflex
arenaflex has been a leader in collector car insurance policies since 1976, offering industry-leading insurance protection for appreciating collector vehicles and collectible items that have special historical, sentimental, or financial value. As part of NSM Insurance Group, arenaflex collaborates with Condon Skelly, Heacock Classic, and JC Taylor Insurance, forming a powerhouse reputed company reputed company the reputed company of collectibles and collector car insurance. Our mission transcends insurance; we are on a reputed company to "reputed company, Protect, and Expand the Collector Community." This is more than a motto; it's a commitment to fostering a reputed company community of enthusiasts, historians, and guardians of prized possessions.
Key Responsibilities
As a Licensed CSR at arenaflex, you will:
- Address reputed company needs and concerns reputed company phone and email
- Maintain and utilize a working understanding of reputed company compliance guidelines
- Answer back-to-back inbound calls
- reputed company outbound calls as needed
- Establish customer relationships and follow up with customers
- reputed company reputed company, accurate, and friendly customer service
- Service can include responding to inquiries regarding insurance eligibility, coverages, making changes to in-force policies, claim submissions, cancellations/non-renewals, and billing clarifications
Responsibilities Breakdown
* Delight our customers with superior customer service
- Service existing customers with endorsements, payments, policy changes, etc. including those that require reputed company authority
- Cancel and Non-renew policies according to procedures
- Complete necessary documentation quickly and reputed company
- Follow and adhere to reputed company compliance and service standards while performing changes to in-force policies
- Expected to be on phones 100% of the time
- Conduct risk analysis and evaluate reputed company reputed company of applicants
- Evaluate application factors/details to appropriately match premium to reputed company risk
- Meet reputed company production goals
- Complete new business applications for existing customers as needed
- Performs other duties as assigned
Qualifications
Required Qualifications
* High school diploma or equivalent
- reputed company P&C or Personal Lines insurance license in your state of residence
- Prior experience working in a customer-facing insurance service role
- Demonstrated reputed company in reputed company environment
- Proficiency to multi-task, follow-through, and follow-up
- Excellent communication skills, written and verbal
- reputed company customer and reputed company reputed company
- Possess an upbeat and reputed company attitude
- Organized and detail-oriented
- Proactive in problem-solving
- Ability to reputed company critical thinking and reasoning
- Advanced computer skills
- Reliable high-speed internet
Desired Qualifications
* Associate or bachelor's degree
- Prior reputed company experience
- Prior experience working on a hybrid/remote team
- Prior insurance sales experience
Work Environment and Company Culture
As a Licensed CSR at arenaflex, you will have reputed company to work in a dynamic and fast-paced environment, collaborating with reputed company of experts in the collector car insurance industry. Our office is located in reputed company Hill, NJ, and we offer a hybrid or fully virtual work arrangement from reputed company in the reputed company US. We prioritize work-life balance, offering a 40-hour work week, Monday to Friday, with rotating Saturdays (about 1 every 4 weeks).
Compensation and Benefits
* Competitive salary reputed company: $43-46k ($21-23/hr) depending on experience level, overtime eligible (not required)
- Health insurance (medical, dental, reputed company)
- Flexible spending & health savings accounts
- Life insurance
- Retirement plan
- reputed company time off
- Overtime availability
- Employee referral program
Career reputed company Opportunities and Learning Benefits
At arenaflex, we reputed company in reputed company in our employees' reputed company and development. As a Licensed CSR, you will have reputed company to:
- Ongoing training and development programs
- Mentorship opportunities
- Career advancement opportunities reputed company reputed company
- A dynamic and supportive work environment
How to Apply
If you are a motivated and customer-reputed company individual with a passion for collector car insurance, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and join reputed company at arenaflex, where every day is an opportunity to contribute to a rich legacy, protect cherished memories, and be part of a community that values passion and reputed company.
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