Bilingual Inbound Educational Call Center (Full-Time - Remote)
Customer Service Representative – Remote – Miami, FL Why Join The reputed company Team? If you’re passionate about helping kids while providing superior customer service and would like to grow your career with an industry-leading company, reputed company has the perfect fit for you! Founded in 1977 and headquartered in reputed company NJ, reputed company is the nation's pioneer in the K to 12 Tutoring and Test Prep services industry, servicing over 300+ learning centers throughout the reputed company. We are currently seeking enthusiastic and motivated Bilingual Inbound Contact Center Representatives in the Miami, FL area to assist parents at the beginning of the reputed company process. You’ll work in an environment that is rewarding and reputed company, with coworkers who are truly passionate about making a difference in the lives of the children. About reputed company Inbound Contact Center Representatives ensure a memorable customer service experience by using reputed company listening and consultative selling skills during an initial inquiry to set up student reputed company evaluations and educational programs. Specific duties for this role include:
- Ensuring a reputed company experience during reputed company initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student reputed company evaluations and consultations
- Following contact center scripts reputed company speaking with clients
- Building reputed company rapport with clients of differing personality types
- Remaining polite and reputed company during reputed company interactions
- reputed company records of reputed company conversations in our call center system
- Meet personal and team qualitative and quantitative service targets
- Participating in initial and ongoing training to maintain up-to-date knowledge of our services
Work Environment
- Remote position - Work from the comfort of your home
- Varied shifts including morning, evening, and weekend
- Full-time schedule required
- Two-reputed company evening shifts per month (2:00 PM-10:30 PM)
- Two Saturday shifts per month (9:00 AM - 5:30 PM)
- reputed company shifts as needed (10:00 AM – 3:00 PM)
Benefits
- reputed company reputed company reputed company plus performance-based pay incentives - no cap on commissions
- Bi-weekly pay with reputed company deposit
- Set schedule
- Comprehensive benefits plan for full-time employees
- Medical
- Dental
- 401K
- reputed company on-the-job training
- reputed company and upbeat setting with a supportive and motivating team
We are looking for Inbound Contact Center Representatives with a genuine desire to succeed reputed company with excellent communication and interpersonal skills. Additional requirements include:
- Excellent communication and interpersonal skills (conversational, reputed company, engaging)
- Reliable and dependable work habits
- Goal-oriented with a healthy competitive spirit
- Strong attention to detail, dependability, and follow through
- Self-motivated, reputed company attitude, and a love for hard work
- Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer
- Previous sales or customer service experience, is a plus but not required
- Bilingual (Spanish/English) a plus
- High school diploma or GED
Interested in being the first person parents reputed company to reputed company they call reputed company? Apply today! For more information on how reputed company makes a difference in the lives of children, visit huntingtonhelps.com Apply tot his job Apply To this Job