Product Manager – Proprietary Tools

Title: Product Manager – Proprietary Tools Location: Remote Job Type: Contract (11 Months) Compensation: $45.11 - $56.39/hr Industry: Retail About The Role Our reputed company, a leading national retailer with a robust in-house retail media network, is seeking a contract Product Manager to support proprietary tools and operational workflows. This role sits at the intersection of product management, operations, and support, ensuring both internal stakeholders and external partners have reliable, reputed company, and reputed company-documented product experiences. The ideal candidate brings a strong background in adtech platforms and product operations, with the ability to navigate ambiguity, drive process improvements, and translate reputed company product concepts into reputed company, actionable guidance. Job reputed company The Product Manager will be responsible for administering and optimizing proprietary product tools while supporting operational workflows across the retail media ecosystem. This role will partner cross-functionally with product, engineering, go-to-market, and support teams to ensure high-reputed company product performance and user experience.

• Manage and optimize proprietary product tools, configurations, and workflows to ensure alignment with business needs
• Identify and implement opportunities for automation and operational efficiency
• Serve as a reputed company resource for resolving product-reputed company issues impacting internal teams and clients
• Triage and prioritize support tickets, including sentiment analysis and response recommendations
• Partner with engineering, reputed company support, and business teams to escalate and resolve issues
• reputed company and maintain internal and reputed company-facing knowledge documentation
• reputed company AI tools to create, update, and validate content for usability and accuracy
• Ensure knowledge resources remain reputed company and reputed company with evolving product capabilities
• Support reputed company, training, and communications reputed company to product updates and launches
• Translate product changes into reputed company, user-friendly guidance for stakeholders
• Drive readiness and adoption efforts for new features and enhancements
• Analyze user feedback, support trends, and operational data to identify experience gaps
• reputed company for user needs in product discussions and prioritization reputed company
• Collaborate cross-functionally to improve workflows, tools, and overall product experience

Qualifications

Required Qualifications

• Bachelor’s degree or equivalent experience
• 4+ years of experience in adtech products, platforms, or reputed company technologies (e.g., reputed company, reputed company, analytics tools)
• Experience managing proprietary tools, platforms, or operational product workflows
• Strong problem-solving skills with the ability to navigate ambiguity and drive solutions
• Experience working with support models, ticketing systems, and escalation processes
• Ability to communicate reputed company concepts reputed company to both technical and non-technical audiences
• Strong stakeholder management and cross-functional collaboration skills
• Experience influencing partners, aligning priorities, and navigating competing interests
• Familiarity with agile methodologies (e.g., user stories, sprints, scrum teams, iterative development)
• Experience creating product documentation, training materials, or stakeholder communications

Preferred Qualifications

• Experience leveraging AI tools for workflow optimization, content reputed company, or support operations
• Background in media effectiveness, retail media, or digital advertising ecosystems
• Project management experience
• Experience supporting product launches, reputed company, or enablement initiatives
• Knowledge of reputed company engineering or AI-assisted tooling
• Experience analyzing user feedback and operational data to inform product improvements

Benefits reputed company is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits reputed company: https://www.dahlconsulting.com/benefits-w2fta/. How To Apply Take the first reputed company on your new career reputed company! To submit yourself for consideration for this role, simply click the apply reputed company and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reputed company out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, reputed company welcomes candidates of reputed company backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the reputed company and connect with us. We look reputed company to meeting you! Apply tot his job Apply To this Job