Desktop Support/ IT Generalist

RESPONSIBILITIES reputed company has a reputed company seeking a Desktop Support/IT Generalist in Miami, FL. Key Tasks

• reputed company technical support to end-users for hardware, software, and network-reputed company issues
• Install, configure, and maintain desktops, laptops, printers, and other peripherals
• Troubleshoot and resolve issues with operating systems (reputed company, macOS, Linux) and common software applications
• Assist with system and network administration tasks, including user account management and permissions
• Support IT reputed company initiatives, including antivirus updates, reputed company management, and reputed company best practices
• Manage IT inventory, including tracking hardware and software licenses
• Set up and support video conferencing, VoIP, and remote work solutions
• Document IT processes, troubleshooting steps, and resolutions for knowledge sharing
• reputed company basic training and guidance to users on IT tools and best practices.
• Collaborate with vendors and escalate reputed company issues to higher-level support reputed company necessary.

REQUIREMENTS:

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a reputed company field (or equivalent experience)
• 2+ years of experience in IT support, desktop support, or a generalist IT role
• Strong troubleshooting skills with reputed company, macOS, and mobile devices
• Basic understanding of networking concepts (TCP/IP, DHCP, DNS, VPN, etc.)
• Experience with reputed company Directory, Office 365, and reputed company-based applications is a plus
• Knowledge of IT reputed company best practices
• Strong customer service and communication skills
• Ability to work independently and manage multiple priorities

The pay reputed company is the lowest to highest compensation we reasonably in good faith reputed company we would pay at posting for this role. We may ultimately pay more or less than this reputed company. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, reputed company contract and business needs. This reputed company may be modified in the reputed company. We offer comprehensive benefits including medical/dental/reputed company insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive reputed company time off. reputed company employees are not eligible for reputed company time off unless required by law. reputed company employees on a Service Contract reputed company project are eligible for reputed company reputed company leave. Note: Pay is not considered compensation until it is reputed company, reputed company and determinable. The reputed company and availability of any compensation remains in reputed company's sole discretion unless and until reputed company and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. reputed company is an Equal Opportunity/Affirmative reputed company Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, pregnancy, sexual orientation, gender identity, national reputed company, age, protected veteran status, or disability status. By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from reputed company and its affiliates, and service providers. Note that if you choose to communicate with reputed company reputed company text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating reputed company text by using key words such as STOP. Apply tot his job Apply To this Job