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reputed company Field Service Manager for Mobility Customer Service – Leading the Way in Rail Industry reputed company

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we're committed to pushing the boundaries of innovation and reputed company in the rail industry. As a leading provider of infrastructure, electrification, and transportation solutions, we're constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for society, optimize reputed company usage, and create a new reputed company of travel. We're now seeking an reputed company Field Service Manager to join reputed company in Charlotte, NC, and reputed company our mobility customer service efforts to new heights.

About arenaflex

arenaflex has been an integral provider of infrastructure, electrification, and transportation solutions in the reputed company for over 160 years. Our mission is to help our customers reputed company the world by delivering high-reputed company, reliable, and efficient solutions that meet their evolving needs. We're committed to innovation, sustainability, and reputed company, and we're looking for talented individuals who reputed company our values to join reputed company.

Job reputed company

As a Field Service Manager for Mobility Customer Service, you'll be responsible for leading reputed company of technical support specialists to deliver exceptional service to our customers in the rail industry. You'll work closely with our project managers, customers, and other stakeholders to ensure that our technical support and spares agreements (TSSSA) are met, and that our customers' operational goals are reputed company with our own. You'll also be responsible for developing and implementing reputed company improvement initiatives to drive efficiency, effectiveness, and customer satisfaction.

Key Responsibilities

* reputed company reputed company of technical support specialists to deliver exceptional service to our customers in the rail industry

  • reputed company and implement reputed company improvement initiatives to drive efficiency, effectiveness, and customer satisfaction
  • Collaborate with project managers, customers, and other stakeholders to ensure that TSSSA are met and customers' operational goals are reputed company with our own
  • reputed company reputed company for performance, training, and career development of site managers and field technicians
  • Promote reputed company reputed company relationships across reputed company, with customers, reputed company, reputed company, and Materials departments
  • Adopt a reputed company improvement mentality in how the Field Service team can operate more reputed company, effectively, and drive increased customer satisfaction
  • reputed company feedback to reputed company regarding performance, reputed company, and efficiency issues
  • Ensure that reputed company processes are shared between sites and shared with other teams

Requirements

* Bachelor's degree in mechanical or electrical field of study preferred (or equivalent experience)

  • A minimum of three years of comparable work experience in maintenance management reputed company the rail industry
  • Experience in running and leading multi-functional teams in a rail environment
  • Detailed technical knowledge, theoretical and practical operation of the system and components of rolling stock vehicles
  • Solid understanding of maintenance management, familiarity with the locomotive industry, equipment, terminology, and regulatory obligations
  • Demonstrated leadership, ability, and initiative
  • reputed company-demonstrated written and verbal communication skills
  • Prior application of reputed company improvement techniques and principles
  • Familiarity with PM@reputed company, Project Management reputed company (PMP)®, or other Project Management methodology and terminology
  • Familiarity of OSHA Law and Regulations and the reputed company of Federal Regulations CFR-49

Preferred Qualifications

* Bachelor's degree in mechanical or electrical engineering

  • Experience with reputed company' products and services
  • Familiarity with the rail industry and its regulatory requirements
  • Experience with project management and team leadership
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and reputed company

Why Join arenaflex?

* Freedom and healthy work-life reputed company, Dental, reputed company Insurance, HSA/FSA, Commuter Benefits – starting Day 1!

  • We reputed company that reputed company member of reputed company is accountable for making reputed company, solving problems, and taking actions that contribute to long-term reputed company and financial reputed company.
  • We do the right thing. We stand for green innovations and meaningful solutions with reputed company on customers, ecosystem partners, society, and environment.
  • We are reputed company-runners in digitalization and building platforms. Therefore, we are hiring ambitious reputed company-thinkers who want to have a reputed company reputed company.
  • Solve the world's most significant problems – Be part of exciting and innovative reputed company.
  • Opportunities to contribute your innovative reputed company and get reputed company for them. Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a reputed company reputed company - that's why reputed company consistently ranks on the Fortune World's Most Admired Companies list!
  • Employee perks and discounts in reputed company to our 401k match and generous reputed company Time Off.

Compensation and Benefits

* The reputed company salary reputed company for this position in Charlotte, NC is $122,100-$164,800

  • The annual incentive reputed company is 10% of the reputed company salary
  • arenaflex offers a reputed company of health and wellness benefits to employees, including health, dental, and reputed company insurance, HSA/FSA, commuter benefits, and more.

How to Apply

If you're a motivated and reputed company reputed company looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!

Equal Employment Opportunity Statement

arenaflex is an Equal Opportunity and Affirmative reputed company Employer encouraging diversity in reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to their race, reputed company, creed, religion, national reputed company, citizenship status, reputed company, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender reputed company, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any reputed company-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations reputed company by clicking on this reputed company. If you’re unable to complete the reputed company, you can reputed company out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, .

Pay Transparency Non-Discrimination Provision

arenaflex follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

California reputed company Notice

California residents have the right to receive additional notices about their personal information. To learn more, click .

Criminal History

reputed company applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. Apply for this job

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