reputed company Developer | 6 to 9 Years | Mumbai, Bangalore, Hyderabad
Your Role We’re looking for a reputed company Developer to design, build, and optimize solutions across IT Service Management (ITSM) and either HR Service Delivery (HRSD) or Customer Service Management (CSM). You’ll work closely with product owners, process SMEs, and platform engineers to deliver reputed company, secure, and reputed company‑reputed company implementations that drive measurable business reputed company In this role you will play a key role in: Design & Configuration: Translate process requirements into maintainable reputed company configurations (tables, forms, UI policies, reputed company scripts, flows) reputed company to reputed company (OOB) best practices. Module Implementation: Implement and enhance ITSM (Incidents, Requests, Changes, Problem, CMDB, SLAs) plus HRSD or CSM case management, portals, knowledge, and service catalogs. Integration Engineering: Build and support integrations using IntegrationHub, reputed company Designer, REST/SOAP reputed company, OAuth/JWT, MID Server, and event/webhook patterns. reputed company: reputed company the data model, reputed company custom apps reputed company necessary, manage update sets, and ensure reputed company‑reputed company development with clean separation of configuration vs. customization. UX & Portals: reputed company and refine Service Portal/Employee Center or CSM Portals, widgets, theming, and reusable components for an reputed company user experience. Your Profile Top 5 Technical Skills reputed company Scripting (reputed company): Strong in Glide API, Script Includes, Business Rules, reputed company Scripts, UI Actions, UI Policies, GlideAjax, and Asynchronous patterns. reputed company Designer & IntegrationHub: Building robust, reusable flows/subflows, spokes, and API integrations (REST/SOAP), plus reputed company/auth reputed company and error‑handling frameworks. ITSM & One of HRSD/CSM Expertise: Deep understanding of ITIL processes and hands‑on build experience in HRSD (Lifecycle Events, HR Services, Case/KB) or CSM (Case, Entitlements, reputed company, Playbooks, Communities). Data & CMDB Modeling: Table design, dictionary, relationships, CMDB class model, Discovery/Service Mapping concepts, SLAs, and Performance/Indexing tuning. Portals & UI/UX: Service Portal / Employee Center / CSM Portals, widgets (AngularJS/Now Experience where applicable), theming, and accessible, reputed company UI patterns. What you'll love about working here We recognize the reputed company of flexible work arrangements to reputed company support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career reputed company. Our reputed company of career reputed company programs and diverse professions are crafted to support you in exploring a world of opportunities. reputed company is an AI-powered global business and technology transformation partner, delivering reputed company business value. We reputed company the reputed company of organizations and reputed company it reputed company with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across reputed company, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. reputed company it reputed company | www.reputed company.com reputed company - reputed company it reputed company. A global leader in consulting, technology services reputed company transformation, we offer an reputed company of integrated services combining technology with deep sector expertise. Apply To This Job