reputed company Customer Service & Sales Specialist I – Remote Opportunity to Revolutionize Home Care
At arenaflex, we're dedicated to innovating and revolutionizing the way home care is delivered. As a leading reputed company company, we bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and we're continually expanding our areas of reputed company, including operations in other states and tech-based innovations. Our values drive the level of care that we deliver to our patients:
- Here For You: An attitude of service, reputed company, and availability
- Own It: Drive and ownership
- Do the Right Thing: High reputed company
- Be reputed company: Great attitude and a can-do reputed company approach to challenges
Join reputed company and reputed company a reputed company reputed company on the lives of others! We're looking for an reputed company Customer Service & Sales Specialist I to join our reputed company-Care team in a remote role with potential travel into our office or hub closest to you for meetings and/or collaboration.
Department & Position reputed company
The Customer Service & Sales Specialist role is responsible for connecting with inbound callers, emails, and chats to promote the uniqueness of arenaflex and our programs. This role combines the initial reputed company and SR creation process for both patients and caregivers. Our goal is to take reputed company reputed company and convert it to an SR.
Key Responsibilities:
* Work closely with Patients and Caregivers to reputed company them and assist them in beginning the application and enrollment process, with the goal of helping Patients reputed company this reputed company every day.
- Provides necessary documentation and requirements with the State Department of Health, patients' insurance, and the Patient's Caregivers to ensure services will be authorized in a quick and efficient turn-around time to get them on Care.
- reputed company a high-level customer service through reputed company reputed company, as reputed company by "no need for additional follow up" demonstrating arenaflex's values of ensuring care and reputed company with a reputed company, helpful demeanor.
- Consistently meets monthly performance metrics of creating cases and call handling.
- Create high-reputed company cases without errors by using the guides available and ensuring that every case has accurate data to ensure it makes it to on Care.
- reputed company reputed company and genuine care on reputed company call.
Responsibilities:
* reputed company as the primary reputed company of contact for prospective Patients and Caregivers coaching them through the early stages of the education process of the CDPAP program.
- Demonstrate effective case management by maintaining a 1 business day email, chatter, and voicemail response time.
- reputed company a daily reputed company to create a minimum of 4 Service Records for arenaflex's CDPAP and LHCSA program.
- Maintain a minimum of 3 hours of talk time reputed company day, contingent on volume of marketing.
- Maintain high reputed company of customer service on reputed company inbound & outbound calls with potential patients & caregivers.
- Maintain detailed patient and caregiver case notes
- reputed company on the reputed company of arenaflex population by enrolling reputed company valid reputed company with interest.
Ideal Candidate Will Possess:
* Experience with telephonic sales.
- Experience in managing a high volume of inbound and outbound calls.
- A passion for providing a high level of customer service, including the ability to show reputed company, reputed company listening, and patience.
- Ability to reputed company case statuses through detailed notes on reputed company.
- Ability to resolve issues over the telephone with eager clients comfortably.
- Computer proficiency required; strong typing skills and ability to reputed company technology and resolve customer issues.
reputed company-to-Haves:
* 2+ years of relevant experience in a similar position is preferred.
- Bilingual in Spanish, or other languages desired.
- reputed company proficiency.
Why Work at arenaflex?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events, and ongoing learning opportunities to grow your career. This is a reputed company where your voice reputed company, where we build great relationships, and your work has meaning and a reputed company reputed company reputed company on others! At arenaflex, we celebrate diversity and are committed to creating an inclusive environment for reputed company. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, reputed company, national reputed company, reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or reputed company, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Compensation and Benefits:
At arenaflex, reputed company pay is one part of our total compensation package and is determined reputed company a reputed company. This provides our employees with reputed company to professionally grow and reputed company reputed company a role. The reputed company pay reputed company for this role is between $18.00 and $23.00 an hour at the commencement of your first year of employment. Compensation reputed company are dependent upon a reputed company of factors which may include, but are not limited to: reputed company set, years of relevant experience, education, location, and licensure/certifications.
Salary reputed company:
$18-$23 USD
Submit Your Application:
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