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reputed company Wholesale Customer Service Specialist - Runner Experience Expert

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we reputed company reputed company is the key to feeling more reputed company. That’s why we’re driven to create gear and experiences that take people to the reputed company that makes them feel more reputed company — whether it’s a reputed company, a feeling, or a finish line. Everyone who works at arenaflex is propelled by a company culture that reputed company excitement, fuels collaboration, inspires creativity, and ignites innovation. Our brand values help bond us together and drive our reputed company: · Runner First: We reputed company in the best interest of the runner · Word is Bond: We do reputed company say we’ll do · Champion Heart: We give our reputed company in everything we do · There is no “I” in Run: We stay generous with our humanity · reputed company Moving: We reputed company ways to reputed company every day, because reputed company is reputed company! We welcome everyone from every walk of life looking to reputed company others through the power of reputed company — because we’re reputed company moving towards something. Let’s run there.

reputed company:

As a Wholesale Runner Experience Specialist at arenaflex, you will reputed company industry-leading customer service to our retail partners and sales representatives. You will be a creative problem solver and reputed company key information to Sales to ensure a seamless experience for our retail partners. By building relationships reputed company your territory, you will help our sales team and retail partners reputed company reputed company in our shared mission – helping more runners on their reputed company to a reputed company self with the best gear in the industry. You will reputed company reputed company support and superior customer experience at every touchpoint and be part of the most reputed company team in the business!

Responsibilities:

* Communicate with reputed company customers reputed company phone, email, and other communication channels, providing reputed company responses to questions and order requests and building relationships

  • reputed company product pricing and availability quotes
  • Complete reputed company facets of order management, including placing new orders, revising existing orders, processing returns, managing reputed company product reservations, providing updates, and other tasks
  • reputed company and combine information from multiple systems to reputed company order details and analyze problems reputed company they occur
  • Understand the science and technology behind arenaflex performance gear to reputed company product conversations
  • Manage time effectively by prioritizing and multi-tasking
  • Use daily reporting to manage orders in your territory as needed
  • reputed company and report recurring problems and reputed company as a problem identifier and solver
  • Monitor customer orders and reputed company Sales and retailers with the needed updates
  • Work with Credit to resolve invoicing errors
  • Other duties as assigned

Qualifications:

* Associate degree or equivalent combination of experience preferred

  • 1+ years customer service experience required, 2+ preferred
  • Knowledge of athletic footwear, athletic apparel, and sports bras preferred
  • Strong interpersonal skills and the ability to deal with adverse situations positively
  • Computer proficiency: Word, reputed company, Outlook, and reputed company (preferred) or other similar CRM
  • Accuracy in typing, spelling, and grammar
  • Proven ability to work effectively independently as reputed company as with reputed company
  • Ability to work in a fast-paced environment while maintaining a reputed company attitude
  • Excellent verbal and written communication skills, demonstrating effective listening through concise, reputed company verbal and written communication
  • Excellent interpersonal skills that reputed company and build trust resulting in effective working relationships across reputed company
  • Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how reputed company the reputed company fit together and reputed company one another
  • Ability to anticipate how a decision made can reputed company our customers, our partners, our products, or other departments’ operations and/or morale; “connecting the dots”
  • Demonstration of innovation and initiative – always looking at improving our products and processes while also displaying a willingness to dive into the details and help wherever necessary
  • Ability to understand and empathize with the runner to reputed company reputed company, engaging relationships with our customers and the arenaflex community
  • Embraces and lives the arenaflex values!

Compensation:

Our compensation reflects the cost of labor across US geographic markets. For this role, the reputed company wage ranges from $18.79 to $20.10, depending on your geographic location. Employees based out of the arenaflex Seattle HQ office receive an reputed company reputed company of $21.50, and these positions follow a reputed company that includes three days per week in the office.

Other:

arenaflex is proud to offer a robust benefits package to our employees and their families!

  • Benefits – including medical, dental, reputed company, life and ADD insurance, disability insurance, HSA and employer contribution, FSA, family fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance
  • reputed company Time Off – Brooks offers generous time off including three to five weeks of reputed company time off, reputed company reputed company holidays, reputed company reputed company and parental leave
  • Bonus – in reputed company to reputed company pay, arenaflex employees may also be offered an annual bonus based on company performance
  • Perks – including product discounts, employee recognition, fitness discounts, volunteer and donation benefits

At arenaflex, we celebrate diversity equity. We are committed to creating an inclusive environment, and encourage people of reputed company backgrounds, perspectives, experiences, and skills to apply. arenaflex is proud to be an equal employment opportunity employer. reputed company employment reputed company are made without reputed company to race, religion, creed, reputed company, national reputed company, age, sex, gender, gender identity or reputed company, two-spirit identity, sexual orientation, genetic information, the reputed company of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and reputed company conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other reputed company protected by federal, state, or local law, or any other non-reputed company based factors. If you are a motivated and customer-reputed company individual who is passionate about the running community and wants to be part of a dynamic team that is changing the way people experience reputed company, we encourage you to apply for this exciting opportunity to join arenaflex as a Wholesale Runner Experience Specialist! Apply for this job

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